Solution Architect-Rev Cycle-Remote

Mayo ClinicRochester, MN
Remote

About The Position

The Revenue Cycle Solutions Architect is responsible for designing and implementing solutions for the most complex business and technology opportunities within the Mayo Clinic Revenue Cycle. This critical position will work closely with the Revenue Cycle Chair, Division Chair, and other senior leadership positions to ensure that the technology developed for the enterprise aligns to the revenue cycle strategy, goals, and operational workflows. The position allows for creativity and problem-solving, offering a chance to design best practice solutions for a broad array of challenges, such as implementing configuration changes in existing software to improve quality and efficiencies, or designing and implementing new, integrated, custom solutions for when existing software does not fit the need. This role is expected to make significant positive impacts on how Mayo Clinic operates and provides care for its patients. The Revenue Cycle Solution Architect’s work will focus on providing technical leadership, expertise, planning and recommendations leveraging enterprise technologies, with Epic modules as a core component of many designs, but they will also need to consider all available products, technologies, and services within their domain including departmental and enterprise specialty systems. Using functional specifications and designs, the Solutions Architect will drive roadmaps for projects and future releases by collaborating with business owners and Revenue Cycle leadership to drive strategic partners toward meaningful and targeted software and workflow improvements. Serves as a leader, consultant, mentor, and tutor in many specific technical architecture areas of expertise to staff throughout the Revenue Cycle. Solution Architect will facilitate and collaborate across technical committees to gain needed institution approvals and works effectively across departmental organizations gaining consensus of stakeholders. Works independently on all projects and assignments escalating to others based upon scope of authority, producing dependable results that consistently meet objectives. Is recognized beyond their division as a technical expert and is sought out for their in-depth knowledge. Also, is knowledgeable and applies a broad range of current technologies and recognizes how they fit into Mayo's environment. Maintains in-depth knowledge of existing systems and certifications in the vended applications. Able to design, develop or modify programs, algorithms or rules using vendor command language or similar technology tools. May serve as liaison for industry partnerships or as a Mayo Clinic representative in national industry events.

Requirements

  • Bachelor's degree and 8 years' experience.
  • 5 years of demonstrated technical experience.
  • 3 years of demonstrated leadership experience.
  • Multiple (three or more) Epic Certifications OR relevant Intelligent Automation/AI certifications required.
  • Working knowledge of large language models, AI agents, and/or ML lifecycle management.
  • Proven track record of designing enterprise-scale solutions using automation platforms (UiPath preferred).
  • Works cross functionally across Mayo Clinic Departments.
  • Demonstrated project and deliverable consistency through repeatable and reliable performance.
  • Demonstrates initiative and self-motivation to complete tasks and assignments on time.
  • Proven evidence of project management skills.
  • Demonstrated oral and written communication, organization, problem solving, and facilitation skills.
  • Evidence of mastery level expertise in multiple technologies.
  • Demonstrated ability in solving complex technical and application problems with multiple technologies.
  • Experience working in healthcare technology and Epic.
  • Exposure to managing both custom developed and vendor-supplied applications.

Nice To Haves

  • Masters degree in applicable field preferred.
  • Healthcare Financial Management Association (HFMA) Certification Preferred.

Responsibilities

  • Designing and implementing solutions for complex business and technology opportunities within the Mayo Clinic Revenue Cycle.
  • Ensuring technology developed for the enterprise aligns with revenue cycle strategy, goals, and operational workflows.
  • Designing best practice solutions for challenges such as implementing configuration changes in existing software or designing and implementing new, integrated, custom solutions.
  • Providing technical leadership, expertise, planning, and recommendations leveraging enterprise technologies, with Epic modules as a core component.
  • Considering all available products, technologies, and services within their domain, including departmental and enterprise specialty systems.
  • Driving roadmaps for projects and future releases by collaborating with business owners and Revenue Cycle leadership.
  • Serving as a leader, consultant, mentor, and tutor in specific technical architecture areas.
  • Facilitating and collaborating across technical committees to gain institution approvals.
  • Working effectively across departmental organizations to gain consensus of stakeholders.
  • Working independently on projects and assignments, escalating based upon scope of authority.
  • Maintaining in-depth knowledge of existing systems and certifications in vended applications.
  • Designing, developing, or modifying programs, algorithms, or rules using vendor command language or similar technology tools.
  • Serving as a liaison for industry partnerships or as a Mayo Clinic representative in national industry events.
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