Solution Architect (Acquisitions)

Appian Corporation • McLean, VA

10d • $150,000 - $275,000

About The Position

Appian’s Customer Success organization supports federal customers by advising and helping them architect and deliver solutions using Appian’s low-code, cloud-based platform. The Solution Architect is a technical leader within Customer Success and a trusted technical advisor to clients. The role defines integrated solutions that use Appian technology to support customers’ mission areas, monitors market trends, and leads the development of innovations and offerings. The architect also advises clients on programs and projects, driving quality and innovation, and collaborates with customers and partners to achieve successful outcomes.

The position involves advising federal customers on Appian solution design, architecture, and implementation in private-cloud, on-premise, or government-cloud environments; supporting sales through differentiated solutions and delivery roadmaps; presenting complex designs; and helping customers configure, test, deploy, and operate Appian applications using agile methods and best practices. The architect also works with clients on development practices, program management, governance, delivery automation, DevSecOps, and infrastructure automation. Additional work includes developing Customer Success offerings, collecting and consolidating technical challenges into reusable best practices, and supporting whitepapers, proposals, and presales solutioning. Travel of 10–15% is expected for customer engagements, including SCIFs.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 5 years of experience advising customers on the design and implementation of government cloud computing platforms.
• At least 10 years of multi-tier application design and architecture experience.
• Experience architecting secure cloud hosting solutions for federal customers using Amazon AWS, Google Cloud Platform, and/or Microsoft Azure.
• Leadership experience designing, architecting, or delivering one or more enterprise-level cloud environments, such as C2S, JWICS, or GovCloud.
• Experience authoring federal proposals and whitepapers.
• In-depth experience managing federal programs and projects and leading IT delivery using agile frameworks, tools, and methodologies, including Scrum and SAFe.
• Certified Scrum Master or another agile certification is required.
• Active DoD Secret clearance or ability to obtain one; U.S. citizenship is required for Public Sector efforts.
• Willingness to travel 10–15% for customer engagements, including SCIFs.
• Strong communication and presentation skills.
• Excellent problem-solving skills and the ability to identify creative solutions.
• Ability to guide client enterprise architecture teams and lead development of market offerings, corporate capabilities, and intellectual property.

Nice To Haves

• Experience accelerating IT solutions under the federal government’s Risk Management Framework.
• Experience designing and implementing DevSecOps pipelines and infrastructure automation frameworks using tools such as Jenkins, Puppet, Ansible, SaltStack, Cucumber, JMeter, and FitNesse.
• Experience designing, building, or using government procurement or acquisition products.
• AWS, Google, or Azure certifications.
• Project Management Professional (PMP) certification.

Responsibilities

• Advise customers on the technical design, architecture, and implementation of Appian solutions in private-cloud or on-premise environments, and on integrating Appian government-cloud offerings with customer infrastructure.
• Support the sales cycle by creating differentiated Appian-based solutions that integrate program and project management disciplines with a technical solution and delivery roadmap.
• Present and vet integrated solutions, complex technical concepts, and designs with customers and other audiences.
• Support customers with configuration, testing, deployment, and operations of Appian applications using agile delivery methodologies and Appian best practices.
• Advise clients on development practices, program management, governance, delivery automation, version control, configuration management, DevSecOps, and infrastructure automation.
• Lead the definition and development of Appian Customer Success innovations and offerings, incorporating emerging customer and industry requirements and practices.
• Collect and review technical challenges with architects and distill them into shared best practices and solutions.
• Support development and review of whitepapers, presales solutioning, and proposals.
• Guide client enterprise architecture teams as needed during the design and implementation of scalable solutions.
• Identify and lead the creation of market offerings and the formulation of corporate capabilities and intellectual property.
• Travel 10–15% to support customer engagements, including SCIFs.

Benefits

• 401(k) plan with company match.
• Flexible time off.
• Paid parental leave.
• Medical, dental, and vision plans.
• Life insurance and disability insurance.
• Wellness programs and wellness dollars.
• Flexible spending accounts and health savings account contributions.
• Employee referral bonus program.
• Learning and development resources, including training, mentorship, and Appian University.
• Tuition reimbursement.
• Employee Assistance Program with free mental health support.
• Employee Stock Purchase Program; certain positions may be eligible for equity awards.
• Family-forming benefits.
• Retirement or pension plan.
• Employee-led affinity groups and community activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior