Solution Architect (Acquisitions)

Appian • McLean, VA

9d

About The Position

Appian is seeking a Solution Architect for its Customer Success organization to support federal customers and help grow its federal business. The role is a technical leadership position and trusted-advisor role, focused on designing integrated solutions that use Appian’s low-code platform to address customers’ mission needs. The architect will advise customers on solution architecture and delivery, support sales and proposal efforts, and lead the development of innovations and offerings informed by customer requirements and market trends.

The position supports Appian solutions hosted in customers’ private clouds or on-premises environments, as well as integration of Appian government cloud offerings with customer infrastructure. It involves guiding customers through application configuration, testing, deployment, and operations using agile methods and Appian best practices. The architect will also help customers improve development practices, program management, governance, delivery automation, DevSecOps, and infrastructure automation. The role includes presenting technical designs, synthesizing recurring customer challenges into common practices and solutions, and contributing to whitepapers, proposals, and Customer Success offerings. Travel of 10–15% is expected to support customer engagements, including at SCIFs.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 5 years of experience advising customers on the design and implementation of government cloud computing platforms.
• At least 10 years of multi-tier application design and architecture experience.
• Experience architecting secure cloud-hosting solutions for federal customers using Amazon AWS, Google Cloud Platform, and/or Microsoft Azure.
• Leadership experience designing, architecting, or delivering one or more enterprise-level cloud environments, such as C2S, JWICS, or GovCloud.
• Experience authoring federal proposals and whitepapers.
• In-depth experience managing federal programs and projects and leading IT delivery using agile frameworks, tooling, and methodologies, including Scrum and SAFe.
• Certified Scrum Master or another agile certification.
• Strong communication and presentation skills.
• Excellent problem-solving skills and ability to identify creative solutions.
• Willingness to travel 10–15% for customer engagements, including SCIFs.
• Active DoD Secret clearance or ability to obtain one.
• U.S. citizenship, required for Public Sector efforts.

Nice To Haves

• Experience accelerating IT solutions under the federal government’s Risk Management Framework.
• Experience designing and implementing DevSecOps pipelines and infrastructure automation frameworks using tools such as Jenkins, Puppet, Ansible, SaltStack, Cucumber, JMeter, and FitNesse.
• Experience designing, building, or using government procurement or acquisition products.
• AWS, Google, or Azure certifications.
• Project Management Professional (PMP) certification.

Responsibilities

• Advise customers on the technical design, architecture, and implementation of Appian solutions in private-cloud or on-premises environments, and on integrating Appian government cloud offerings with customer infrastructure.
• Support the sales cycle by creating differentiated solutions based on Appian technology, integrating program and project management disciplines with technical solutions and delivery roadmaps.
• Present and vet integrated solutions, complex technical concepts, and designs with customers and other audiences.
• Support customers with configuring, testing, deploying, and operating Appian applications using agile delivery methodologies and Appian best practices.
• Advise customers on development practices, program management, governance, delivery automation, version control, configuration management, DevSecOps, and infrastructure automation.
• Lead the definition and development of Customer Success innovations and offerings informed by emerging customer and industry requirements and practices.
• Collect and review technical challenges with other architects and distill them into common best practices and solutions.
• Support the development and review of whitepapers, pre-sales solutioning, and proposals.
• Guide client enterprise architecture teams as needed during the design and implementation of scalable solutions.
• Identify and lead the creation of market offerings and contribute to the formulation of corporate capabilities and intellectual property.
• Travel 10–15% to support customer engagements, including engagements at SCIFs.

Benefits

• 401(k) plan with company match.
• Flexible time off.
• Paid parental leave.
• Medical, dental, and vision plans.
• Life insurance and disability insurance.
• Wellness programs and wellness dollars.
• Flexible spending accounts and health savings account contributions.
• Employee referral bonus program.
• Learning and development resources, including training and mentorship.
• Tuition reimbursement.
• Employee Assistance Program with free mental health support.
• Employee Stock Purchase Program.
• Retirement or pension plan.
• Family-forming benefits.
• Certain positions may be eligible for equity awards.
• Discretionary bonus may be awarded based on individual and company performance.
• Government clearance differential.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior