Solution Architect (Post-Sales)

Zafran.ioNew York, NY

About The Position

Zafran is looking for an experienced Solution Architect to join our team. As a Solution Architect at Zafran, you’ll be the technical bridge between customers, field teams, and product. You’ll drive the successful adoption and onboarding of Zafran's platform, guiding technical implementations, troubleshooting complex environments, and building the processes for repeatable success. This cross-functional, high-impact role blends deep technical expertise with crisp execution to unblock teams and accelerate time-to-value. You’ll become a go-to expert on how Zafran helps security teams slash noise, surface real risks, and take action—fast. About Zafran: Our Mission: To stop the exploitations of vulnerabilities, everywhere. What makes us different: Zafran de-risks 90% of critical vulnerabilities overnight across your hybrid environment and uses your existing security tools to rapidly mitigate and remediate the 10% most likely to be exploited. ​​Who’s behind us: Zafran is backed by Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. We’re one of the fastest-growing companies in the industry, scaling to meet demand from the world’s most advanced, security-obsessed organizations. We’re serious about our mission- so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way!

Requirements

  • 3+ years of hands-on experience in backend development with languages such as Golang, Python, Java, or C/C++.
  • Proven Customer Facing orientation.
  • Ability to explain technical details and requirements to customers with different levels of expertise and responsibilities
  • Rapid learning ability and adaptability to new technologies.
  • Strong problem-solving skills, sense of ownership, and communication skills.
  • 5+ years of experience, including at least 2 positions.
  • Team player mentality with the capability to see the big picture and focus on critical details.
  • Capability and willingness to take responsibility and have a deep influence.
  • Experience in industry cyber-security

Nice To Haves

  • Familiarity with Cloud environments, including AWS, GCP, or Azure (advantageous).
  • Experience with the following is a plus

Responsibilities

  • Serve as the primary technical bridge between Product/Engineering and our Customer Success teams
  • Own onboarding & integrations end-to-end — design reference architectures, validate data flows, and unblock deployments across complex enterprise environments.
  • Stay abreast of industry trends and advancements in backend development to inform architectural decisions.
  • Collaborate with the product team to improve the product’s usability & onboarding processes for customers.
  • Turn field signals into roadmap impact — translate requirements and issues from Customer Success/Sales Engineering into clear specs, priorities, and demos with Product/R&D.
  • Work with teammates to guide R&D through the evolution of the platform, advising and influencing at every scope.
  • Serve as a trusted technical advisor internally and externally, leveraging your product expertise to drive meaningful development and & engaged customers.

Benefits

  • flexible PTO
  • health insurance plans (medical, dental, vision)
  • a monthly stipend for phone and internet
  • 401k
  • flexible spending account
  • a home office stipend when joining!
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