Solution Architect

Cushman & Wakefield • Chicago, IL

1d • $124,780 - $146,800

About The Position

The Solution Architect – Microsoft Collaboration & Power Platform leads the architecture, governance, automation, operational excellence, and strategic direction of the organization’s Microsoft 365 collaboration ecosystem. The role serves as the technical lead for SharePoint Online, Microsoft Teams, OneDrive, Power Platform, and related Microsoft 365 collaboration services. It partners with business leaders, security and infrastructure teams, and external vendors to design scalable, secure, and cost-effective solutions while supporting regulatory compliance, operational efficiency, and positive end-user experiences.

The architect establishes platform roadmaps, standards, governance, security controls, lifecycle processes, and reporting. The role also identifies automation opportunities, supports strategic initiatives and audits, manages stakeholder and vendor relationships, and advises the enterprise on collaboration technologies.

Requirements

• Bachelor’s degree in computer science, Information Technology, Information Systems, or a related discipline; equivalent experience is considered.
• 8 or more years of Microsoft platform architecture experience.
• 5 or more years administering and architecting Microsoft 365 collaboration solutions.
• Experience leading enterprise-wide governance initiatives.
• Experience working within complex global organizations.
• Required technical skills: SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft 365 Administration, Power Apps, Power Automate, Power BI, Microsoft Entra ID, Microsoft Purview, Azure, PowerShell, and Microsoft Graph API.
• Leadership competencies: strategic thinking, solution architecture and design, executive communication, vendor management, stakeholder engagement, problem solving, data-driven decision-making, continuous improvement, and ability to influence without direct authority.

Nice To Haves

• Experience supporting large enterprise environments; 10,000 or more users preferred.
• Preferred technical skills: Azure Functions, Logic Apps, ShareGate, Viva Suite, ServiceNow Integration, and data governance technologies.

Responsibilities

• Lead architecture and governance for SharePoint Online, Microsoft Teams, OneDrive for Business, Viva Connections, and related collaboration technologies.
• Develop and maintain collaboration platform roadmaps, standards, best practices, and architectural patterns; assess new Microsoft features and adoption strategies.
• Serve as an escalation point for complex platform issues and strategic initiatives.
• Define and implement SharePoint governance frameworks, site lifecycle processes, storage-growth and platform-sprawl strategies, sharing and permissions controls, external collaboration controls, and archival processes for inactive and terminated employee data.
• Develop solutions to optimize storage costs while maintaining compliance requirements.
• Design and maintain Microsoft Teams governance policies covering team creation, lifecycle, ownership, and guest access; partner with Security and Risk teams on compliance.
• Develop operational dashboards and reporting for Teams adoption and utilization.
• Establish Power Platform governance for Power Apps and Power Automate, including development, test, and production environment standards, DLP policies, connector and gateway governance, application ownership, and review of business-critical solution architectures.
• Manage platform storage consumption.
• Identify opportunities to automate manual operational processes and design solutions using Power Automate, Azure Functions, Logic Apps, custom APIs, and integrations.
• Partner with engineering and operations teams to improve service delivery and operational efficiency; develop reusable operational frameworks and automation patterns.
• Develop executive dashboards and operational reports; monitor platform health, adoption, utilization, governance, compliance, storage consumption, and operational effectiveness.
• Use data and analytics to inform decisions and provide leadership reporting.
• Partner with business leaders and technology teams, collaborate with external vendors and managed service providers, drive service delivery accountability, and participate in strategic planning and budgeting.
• Ensure collaboration platforms comply with corporate security standards, data governance and regulatory requirements, and records management policies.
• Partner with Identity, Security, and Risk teams to implement security controls and support audits and compliance reviews.
• Support successful collaboration initiatives related to mergers, acquisitions, and divestitures.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life insurance
• Disability insurance
• Paid and unpaid time away from work
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Senior