About The Position

NTT is looking for a Solution Architect to join their team in Wisconsin, Illinois. This role requires a highly experienced F&A and Procure To Pay SME to lead the delivery of Agentic Finance Transformation programs, with an industry focus on Manufacturing, Client-Retail, Hi-Tech, and Healthcare. The ideal candidate will possess deep domain expertise in business operations, coupled with strong knowledge of ERP platforms, digital transformation, automation, AI, and emerging Agentic AI technologies. This individual will collaborate closely with Sales, Operations, Consulting, Product, and AI teams to deliver differentiated solutions that drive measurable business outcomes for global clients. The role demands strong executive presence and the ability to influence decision-making with key client stakeholders, acting as a credible subject matter expert. The position will be instrumental in building mind-share with clients and shaping next-generation Agentic BPaaS offerings by integrating AI agents, workflow orchestration, process intelligence, enterprise applications, and operational excellence frameworks.

Requirements

  • Bachelor's degree in Engineering, Commerce, Finance, Supply Chain, Computer Science, or related field.
  • 10+ years of experience in solutioning, consulting, business process transformation, or enterprise applications.
  • Minimum 8+ years supporting complex outsourcing, managed services, or transformation deals.
  • Deep understanding of at least two of the following domains: Finance & Accounting, Procure To Pay, Shared Services, Global Business Services (GBS).
  • Strong executive communication and presentation skills.

Nice To Haves

  • Experience in Supply Chain functions.
  • MBA, CA, CPA, CMA, or equivalent postgraduate qualification.
  • Experience with Agentic AI, Generative AI, Intelligent Automation, or Digital Transformation programs.
  • Knowledge of Process Mining tools such as Celonis or Signavio.
  • Background and experience in Quality, Lean Six Sigma and Business Process Re-Engineering.
  • Experience with Automation platforms including UiPath, Automation Anywhere, or Microsoft Power Platform.
  • Understanding of cloud ecosystems including Azure, AWS, and Google Cloud.
  • Familiarity with BPaaS operating models and outcome-based commercial constructs.
  • APQC, PMP, or TOGAF certifications.

Responsibilities

  • Lead end-to-end solution architecture for large-scale BPO, Managed Services, and BPaaS opportunities.
  • Design transformation-led solutions across Finance & Accounting (R2R, P2P, O2C), Procurement & Source-to-Pay, Supplier Management, and Shared Services Operations.
  • Create future-state operating models incorporating Agentic AI, Automation, Analytics, and Human-in-the-Loop workflows.
  • Develop scalable, outcome-based solutions aligned with client business objectives.
  • Identify opportunities to embed Agentic AI capabilities into business processes.
  • Collaborate with AI, Data Science, and Product teams to design autonomous workflow agents, AI copilots, exception management agents, knowledge agents, and predictive and prescriptive decision-support systems.
  • Build business cases demonstrating productivity, quality, cycle-time, and cost improvements.
  • Stay current on emerging AI, GenAI, Agentic AI, process mining, and orchestration technologies.
  • Partner with Operations teams to identify transformation opportunities within existing accounts.
  • Conduct process diagnostics and maturity assessments.
  • Design continuous improvement roadmaps leveraging AI and automation.
  • Support transition and transformation programs during deal execution.
  • Develop reusable solution assets, accelerators, benchmarks, and best practices.
  • Design business process solutions leveraging leading platforms such as SAP S/4HANA, Oracle Fusion Cloud, Microsoft Dynamics, Coupa, Ariba, ServiceNow, Kinaxis, Blue Yonder, Anaplan.
  • Work closely with application architects to align business processes with technology architecture.
  • Define integration points between ERP, workflow, analytics, and AI platforms.
  • Contribute to practice development and go-to-market offerings.
  • Create solution collateral, industry points of view, and executive presentations.
  • Mentor junior solution architects and consultants.
  • Support analyst briefings, client events, and strategic account planning.

Benefits

  • Diverse experts in more than 50 countries
  • Robust partner ecosystem of established and start-up companies
  • Business and technology consulting
  • Data and artificial intelligence
  • Industry solutions
  • Development, implementation and management of applications, infrastructure and connectivity
  • Leading providers of digital and AI infrastructure in the world
  • Reasonable range of compensation for specific roles
  • Equal opportunity employer
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