Solution Architect / Senior Solution Architect - Missionforce
About The Position
Salesforce Professional Services is hiring Solution Architects to join the Missionforce team. As a Solution Architect, you will provide steady architectural leadership across large and complex engagements and partner with executive and delivery stakeholders to co-create and execute solution visions for our most complex customers in the Defense & National Security space. The Solution Architect serves as a hands-on advisor combining Salesforce platform expertise, industry knowledge, and consulting acumen to design and deliver scalable, mission-aligned solutions. The Solution Architect / Senior Solution Architect is a dual-impact leader across presales and delivery, responsible for shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor. This role drives architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes. They provide and are accountable for architectural integrity, executive alignment, and elevate solution quality while cultivating a high-performance culture across the team. As stewards of the Professional Services Methodology, they leverage cross-functional networks to enforce best practices, scale delivery excellence, and ensure consistency across MissionForce engagements.
Requirements
- 8+ years of relevant experience in enterprise architecture or consulting experience on the Salesforce Platform throughout the whole life cycle with repeated and demonstrable success.
- Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes.
- Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
- Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
- Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
- Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
- A great listener with the ability to connect with people in diverse roles
- Resourceful and innovative thinker who can work through and solve problems.
- This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.
Nice To Haves
- Metro DC located
- Active Clearance (Secret, TS, TS/SCI or TS/SCI with Poly)
- Multiple Salesforce Core Architecture certifications
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Experience in public sector digital transformation initiatives
- Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
- Ability to convey and convince customers of best practices at various levels within a large organization
- Application design and development background
- Travel may be required and varies depending on the client requirements
- Qualification for this job is contingent upon acceptable results from a background investigation and your obtaining and maintaining the specific level of U.S. Government security clearance required for this role. U.S. citizenship (U.S. born or naturalized) required.
Responsibilities
- Serve as a trusted advisor to the client
- Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
- Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
- Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
- Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
- Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
- Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
