Solution Advisor Expert CX
SAP•Plano, TX
•$194,100 - $411,600•Hybrid
About The Position
We are excited to announce a career opportunity for a Solution Advisor Customer Experience Expert. This senior-level role is critical to driving bookings, demand generation, adoption, and long-term customer success for SAP’s CX solutions. As a trusted advisor, you will collaborate closely with account teams, engage with C-level executives, and align SAP offerings with the complex business and technological needs of your clients. This is your chance to make a measurable impact and help shape SAP’s leadership in the Customer Experience market.
Requirements
- 10+ years in SAP ERP-related enterprise software sales, solution advisory, or consulting, with proven success engaging C-level executives and closing multi-million-dollar deals.
- Demonstrated proficiency in SAP Customer Experience solutions including Commerce, Marketing, Sales and Service—with hands-on experience across multiple industries.
- Highly skilled in promoting a Cloud-first approach and guiding customers through the transformation of their legacy environments to cloud-based solutions, fostering continuous innovation and operational excellence.
- Exceptional communication and presentation skills
- Strong analytical and problem-solving abilities
- Leadership in coaching and mentoring
- Ability to deliver compelling workshops and pitches
- Recognized as a trusted advisor with a strong personal brand
- Innovative, proactive mindset
- Collaborative team player with influence across functions
Nice To Haves
- MBA preferred.
Responsibilities
- Drive Demand: Lead executive briefings, workshops, and events to build a strong pipeline for SAP CX solutions.
- Engage Executives: Establish trust with senior stakeholders and articulate SAP’s value proposition.
- Advance Deals: Qualify high-potential opportunities and guide them through the sales cycle.
- Ensure Adoption: Support post-sale success and foster long-term customer relationships.
- Lead Workshops & Events: Deliver Value Exploration and Innovation Workshops; represent SAP internally and externally.
- Strategic Alignment: Partner with account teams for cross-suite solutioning and BOM creation.
- Mentor & Influence: Coach junior Solution Advisors and contribute to Voice of the Field initiatives.
Benefits
- Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
- SAP North America Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
