Solid Organ Transplant Physician Liaison – Nashville, TN - 75% travel

Vanderbilt University Medical Center•Nashville, TN

49d•Remote

About The Position

The Solid Organ Transplant Physician Liaison is a highly autonomous, relationship-driven professional responsible for driving referral growth and strengthening partnerships across the transplant service lines (liver, kidney, heart, and lung). This role focuses on strategic outreach, physician engagement, and program development across a defined region, while collaborating closely with transplant leadership, physicians, and administrators. This is a remote, field-based position requiring significant travel and a high degree of flexibility in scheduling and daily planning.

Requirements

Minimum of 3+ years of solid organ transplant experience, or a clinical background with exposure to relevant specialties
Medical sales and/or physician liaison experience strongly preferred
Registered Nurse (RN) background is highly valued
Strong attention to detail and organizational skills
Ability to work independently and manage a flexible, self-directed schedule
Proven relationship-building and stakeholder engagement skills
Effective presentation and communication abilities
Data-driven mindset, with experience analyzing referral patterns and developing growth strategies
Proficiency in Salesforce, Tableau, PowerPoint, and Excel
High level of emotional intelligence, professionalism, and situational awareness (“ability to read the room”)
Bachelor's degree

Nice To Haves

Medical sales and/or physician liaison experience strongly preferred
Registered Nurse (RN) background is highly valued

Responsibilities

Promote VUMC services to physicians in the primary referral area.
Contact physicians to assess their needs to ensure they are being met and provide feedback to VUMC departments related to concerns or problems expressed by physicians.
Provide information on VUMC services, including promoting physician to physician relationships, and information on new products or services.
Effectively manage community relationships to include education, maintenance of brand image, customer service, and communication of opportunities in a timely manner.
Establish and maintain ongoing communications with referring clinicians and their office staff including routine visits, emails and phone calls.
Collect and evaluate physician information, related to number of referrals, to generate reports and assess for changes in referral patterns.
Participates in the development and implementation of specific outreach relationship building and marketing plans to support VUMC strategy.
Assist with developing educational, informational and marketing materials.
Facilitate referrals and advocate for initiatives aimed at improving processes related to referrals.
Perform service recovery and follow-up efforts based on customer feedback.