Solar Service Technician

Photon Brothers•Centennial, CO

6h•$24 - $38•Onsite

About The Position

This position will be based out of our Centennial, CO location. We are seeking a motivated and skilled Solar Service Technician to join our growing Service team. This role is responsible for diagnosing, troubleshooting, maintaining, and repairing residential solar PV systems, battery backup systems, EV chargers, and related electrical equipment. The ideal candidate is customer-focused, safety-oriented, and experienced in field service and electrical troubleshooting.

Requirements

High school diploma or equivalent required
2+ years of solar installation, electrical, or solar service experience preferred
Experience troubleshooting residential solar PV systems strongly preferred
Working knowledge of NEC codes and residential electrical systems
Strong troubleshooting and problem-solving skills
Excellent customer service and communication skills
Strong organizational and time management abilities
Comfortable using mobile apps, monitoring platforms, and service software
Ability to work independently and collaboratively in a fast-paced environment
Must be comfortable working on roofs of varying pitches and heights
Ability to climb ladders, lift up to 60 pounds, and work in various weather conditions
Knowledge of battery storage systems, EV chargers, and monitoring platforms is a plus
NABCEP certification is a plus
Electrical Journeyman license or apprenticeship experience preferred
Valid driver's license with a clean driving record and a minimum of 9 years of driving experience, in accordance with PB insurance parameters — no exceptions.
Must be able to pass an MVR check and background check.

Nice To Haves

Experience with Enphase, SolarEdge, Tesla, FranklinWH, or similar platforms
Experience with residential reroof detach/reset work
OSHA 10 or OSHA 30 certification
Experience commissioning or troubleshooting battery backup systems

Responsibilities

Diagnose and troubleshoot residential solar PV systems, battery storage systems, EV chargers, and associated electrical components.
Perform corrective maintenance, warranty repairs, inspections, and service upgrades.
Respond to service calls and customer concerns regarding system production, monitoring, equipment performance, or functionality.
Utilize monitoring platforms and diagnostic tools to identify and resolve system issues.
Accurately document troubleshooting steps, resolutions, photos, and service notes within internal software systems.
Perform inverter replacements, system diagnostics, communication troubleshooting, breaker replacements, module replacements, and commissioning support.
Support detach/reset and reroof-related solar service work as needed.
Coordinate with the Service and Operations teams to prioritize and complete service requests efficiently.
Ensure all work is completed safely and in compliance with NEC, local AHJ requirements, and company standards.
Maintain service vehicle inventory, tools, and equipment.
Deliver a high level of professionalism and customer service during all homeowner interactions.
Support the onboarding and training of new Service Technicians as needed.
Participate in regular safety meetings, technical trainings, and process improvement initiatives.
Meet or exceed service department KPIs including turnaround time, first-time resolution, and customer satisfaction.