Solar Field Technician Performance Operations

New Jersey Resources•Wall Township, NJ

About The Position

The Solar Field Technician Performance Operations role coordinates maintenance and repair activities for assigned commercial solar facilities. The technician monitors facility performance, evaluates repair recommendations based on cost and potential lost revenue, reports scheduled site outages, and files warranty claims with EPCs and OEMs. The role also supports project managers with commissioning, quality inspections, and punch list walkthroughs, and serves as a primary contact for site landowners, utility companies, and support vendors. The technician follows company policies and procedures and recommends process improvements to management. The position requires communication and coordination with contractors, landowners, utilities, EPCs, support contractors, OEMs, and internal cross-functional teams. Responsibilities include monitoring system alerts, troubleshooting and correcting problems, tracking reliability issues and repair work, maintaining facility documentation and equipment inventories, and performing field maintenance and repairs. The role involves approximately 10% travel, including overnight stays at solar sites throughout the Northeast region.

Requirements

  • Associate or technical degree in electrical, renewable energy, engineering technology, construction management, or a related field; equivalent experience may be considered in lieu of a degree.
  • At least 1 year of experience in solar operations, electrical maintenance, project management, field service, project coordination, or related technical operations.
  • Valid driver’s license.
  • Ability to work independently in a field environment, prioritize issues, and appropriately escalate safety, performance, or reliability concerns.
  • Approximately 10% travel, including overnight stays at solar sites throughout the Northeast region.

Nice To Haves

  • Basic understanding of solar photovoltaic systems and electrical equipment, including troubleshooting practices and preventative maintenance activities.

Responsibilities

  • Manage communications effectively and professionally with contractors, landowners, and utility personnel.
  • Monitor system alerts and alarms and analyze solar facility performance to identify issues or underperformance.
  • Coordinate outages, troubleshoot problems, implement corrective actions, and track reliability issues.
  • Coordinate with EPCs, utilities, support contractors, and OEMs on maintenance activities and track required repairs and maintenance.
  • Operate and understand installed equipment.
  • Ensure site work complies with OEM requirements and warranties.
  • Maintain facility-specific data, including warranty information, as-built documents, equipment manuals, photographs, test reports, repair order history, and preventative maintenance reports.
  • Assist with reviewing, negotiating, and enforcing language in O&M, EPC, and OEM warranty documents.
  • Perform troubleshooting, repairs, and maintenance at CEV-maintained solar facilities.
  • Collaborate with analysts, customer care, engineering, and project management to resolve complex issues.
  • Maintain accurate, site-appropriate equipment inventories.
  • Coordinate maintenance and repair activities for assigned commercial solar facilities; provide repair recommendations based on costs and potential lost revenue, report scheduled outages, and file warranty claims.
  • Support project managers with site commissioning, quality inspections, and punch list walkthroughs.
  • Serve as the primary point of contact for site landowners, utility companies, and support vendors.
  • Adhere to company policies and procedures and recommend process improvements to management.

Benefits

  • Day-one medical coverage, including prescription, vision, and dental plans.
  • 401(k) plan with a generous company match.
  • Direct Stock Purchase Plan, with optional employee payroll deduction.
  • Wellness perks, including free on- and off-site fitness centers and other programs.
  • Confidential Employee Assistance Program.
  • Professional development and tuition reimbursement.
  • Vacation and company-paid holidays.
  • Annual short-term incentive program.
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