Software Tester (Korean Bilingual) AO717213

BTI Solutions • Plano, TX

3d

About The Position

We are seeking a detail oriented tester to evaluate the call voice quality performance on various Samsung devices. The role focuses on ensuring a reliable call quality for customers and internal users, and the robustness of the Automatic Speech Recognition (ASR) engine across diverse languages, accents, and real world noise conditions. The ideal candidate combines a passion for audio editing and music with strong coding and analytical abilities that can quickly master audio testing methodologies.

Requirements

• 6-month contract (to be extended as necessary)
• Fluently read, write and speak English
• Tech savvy - Intermediate-level skills using computers, mobile devices, spreadsheets
• Ability to handle multiple tasks simultaneously
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Strong attention to detail, ability to follow instructions, work independently as well as working on a team
• Thrive in a fast-paced environment with short deadlines
• Understanding of cultural/linguistic nuances and political correctness for respective language/country
• Maintain up-to-date knowledge of relevant linguistic, regional, and cultural trends

Nice To Haves

• Preferred- Bachelor’s degree in Computer Science, Engineering, Computational Linguistics or a related technical field (or equivalent practical experience)

Responsibilities

• Perform functional, regression, performance, and stress tests on voice calls using both automated scripts and manual procedures.
• Simulate real world network impairments to evaluate the received and transmitted audio signal
• Calculate objective quality metrics and correlate them with subjective user feedback
• Work closely with codec developers, and test leads to diagnose issues (e.g., codec mismatches, echo cancellation failures, hardware limitations)
• Develop and maintain automated test scripts
• Collaborate closely with developers, QA engineers, and cross-functional teams
• Detect, track, and document software defects, performance issues, and inconsistencies
• Design, execute, and maintain functional, regression, and performance test cases for mobile apps and system features
• Analyze test results and provide detailed reports and feedback to the development team
• Passionate about new technology, audio, music, coding and AI
• Work with a wide range of media, audio editing and music software
• Understanding audio equalizer concept and audio signal

Benefits

• We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow.
• Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development.
• We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
• We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations.
• We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 11-50 employees