Software Systems Engineer I
About The Position
KNAPP is hiring a Software Systems Engineer I to install, configure, customize, test, and support KNAPP logistics software. The role includes developing SQL queries and reports, adapting software configurations and interfaces, and collaborating with customers and internal teams on project work. The engineer will support customer startups, provide training and remote support, and document and finalize projects for handover to customer service. Work is conducted at the Kennesaw/Atlanta office and customer sites, with cooperation across international departments, particularly in Europe. Travel is required: 60–80% for employees traveling to customer sites, or 20% or less for employees who relocate or are local to a customer site. Mandatory training at KNAPP’s Kennesaw, Georgia facility is required during the first 4–6 months. Overtime may be required. The role requires authorization to work in the U.S. and a passport or ability to obtain one.
Requirements
- Knowledge of C++ or Java development.
- SQL and PL-SQL experience.
- Experience with Linux and the ability to work in a mixed Linux and Windows environment.
- Solid understanding of network infrastructures.
- Knowledge and understanding of logistical workflows and processes.
- Knowledge of current software development technologies and design patterns, including OOA, UML, and common patterns.
- Ability to create written workflows and processes and sequence diagrams, and to develop and implement them.
- Strong knowledge in at least one of these fields: database development, process development, or UI/HMI development.
- Ability to travel by air domestically in the U.S. and internationally, primarily to Austria, other parts of Europe, and Canada.
- Authorization to work in the U.S.
- Passport or ability to obtain a passport.
- Ability to meet the physical requirements of sitting for long periods, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.
- Adherence to KNAPP’s drug-free workplace policy, including required drug screening.
Nice To Haves
- Knowledge of Bash, Perl, or Python.
Responsibilities
- Install and set up logistics software at customer sites.
- Program software customizations and adapt configurations.
- Develop queries and reports by accessing the software database using SQL.
- Organize, prepare, and test software at the office and customer sites.
- Work with customers on project-related software engineering and process discussions.
- Adapt interface software.
- Support the sales and project management teams.
- Cooperate with international departments.
- Support customers during the startup phase.
- Train and support customers on software and logistics-related issues.
- Provide remote support to existing customers.
- Document and finalize projects for handover to the customer service department.
Benefits
- Ability to work from home 2 days a week.
- Half-day Fridays when working in the office.
- Industry-competitive compensation.
- Health, dental, vision, and life insurance.
- Flexible Spending Accounts.
- Short- and long-term disability coverage.
- 401(k) with employer match and no vesting.
- Paid vacation and holidays.
- Paid parental leave.
- Subsidized child care.
- Tuition reimbursement.
- Pet insurance.
- Subsidized food delivery.
- Monthly team building and celebrations.
- Quarterly employee events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
