Software Support Specialist (Temporary)
About The Position
Compassion International is hiring an entry-level Software Support Specialist for a remote, full-time, temporary position lasting 8 months. The role provides technical support and application development for tools used to monitor the effectiveness of child development programs. Work includes configuring survey content with YAML, generating surveys through command-line execution, committing work with established source control methods, testing outputs, and identifying process improvements. The specialist works closely with data monitoring specialists and data engineers, and contributes to data process, data governance, and application systems projects. The position also includes maintaining Compassion’s Christian mission and advocating for children’s safety, dignity, and well-being.
Requirements
- Bachelor’s degree in a related field.
- No experience is required beyond the minimum education requirement.
- Equivalent education, training, and/or certification may be substituted for the stated experience and education.
Responsibilities
- Maintain a personal relationship with Jesus Christ, serve as a consistent witness, maintain a courteous and Christ-like attitude, uphold Compassion’s ministry in prayer, and faithfully represent the organization.
- Advocate for children by advancing child protection, raising awareness of children’s needs, promoting their dignity and positive treatment, encouraging others to help children, and reporting and supporting responses to incidents of harm.
- Support application software development services and provide technical assistance for existing architecture or new deployments.
- Follow simple program logic for new applications and make simple modifications to logic in existing applications.
- Maintain software applications through simple coding and testing, including writing test plans, documentation, and implementation.
- Follow strategies for existing technology products to ensure they produce expected results and benefit customers.
- Provide technical support throughout the lifecycle of customer-specific technology products, primarily Cloud or Purchased applications.
- Contribute to cross-functional project teams focused on data process, data governance, and application systems.
- Configure survey content with YAML, generate surveys using command-line execution, commit work using established source control methods, test outputs, and identify opportunities for process improvement.
Benefits
- Generous paid time off, if eligible.
- 10% contribution to a 403(b) retirement fund on top of salary, if eligible.
- Healthcare coverage, if eligible.
- Free short-term professional counseling, if eligible.
- Regular chapel services, prayer groups, and department devotionals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
