Software Sales Intern

Phoenix Analysis And Design Technologies•Tempe, AZ

About The Position

PADT provides simulation software solutions that help manufacturing businesses innovate and minimize risk. Customer trust is central to PADT’s work, and the company builds long-term relationships by helping customers receive ongoing value from software subscriptions. The Software Subscription Renewals Intern supports PADT’s sales team by helping customers navigate the renewal process, maintaining accurate subscription records, and identifying opportunities for software upgrades. This internship offers hands-on experience in technology sales and customer relationship management while contributing to customer satisfaction, retention, and revenue growth. The role requires access to U.S. export-controlled information. For applicants who are not U.S. Persons as defined in the posting, final offers are contingent on obtaining U.S. Government authorization to access that information. PADT, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Requirements

  • Strong written and verbal communication skills and a customer-focused approach.
  • Willingness to learn Salesforce, Excel, and related CRM and reporting tools; training will be provided.
  • Attention to detail and the ability to manage multiple tasks and deadlines.
  • A proactive approach to work and an interest in learning about subscription-based business models.
  • Interest in software and technology sales.

Nice To Haves

  • Ability to work 10 to 20 hours per week.
  • Tech savvy/quick learner.

Responsibilities

  • Track subscription timelines and send proactive renewal reminders to customers.
  • Maintain renewal status and customer records in Salesforce to support accurate reporting.
  • Work with Account Managers to identify upgrade opportunities and communicate product enhancements to customers.
  • Assist in preparing personalized renewal proposals and follow-up communications.
  • Review renewal trends and customer feedback with the team to identify opportunities to improve customer retention.
  • Participate in team meetings and contribute ideas for improving the renewal process.
  • Perform other duties as assigned.
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