Software Quality Management Analyst (Not Test Engineer)
About The Position
Transform technology into opportunity as a Software Quality Management Analyst (Not Test Engineer) at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your career. The work you’ll do will be impactful to the mission of our NYS customer. You will play a crucial role as you join our team in partnership with New York State of Health (NYSoH) to provide comprehensive health coverage to more than 7.0 million New Yorkers through its Health Benefit Exchange (HBE). Join our talented PMO Team and lead the quality management efforts for a dynamic and evolving healthcare program. Provide best practice processes, resources, and tools needed to meet quality goals. Promote risk and opportunity-based thinking across the program. Incorporate quality requirements into processes. Include a continual improvement culture encouraging engagement of all staff to identify best practices and improvement opportunities.
Requirements
- Bachelor’s degree in related fields, OR equivalent combination of education and experience
- Eight (8) or more years of software quality assurance or quality management.
- Strong understanding of SDLC methodologies
- Knowledge of quality standards
- Experience defining and tracking quality metrics and KPIs.
- Strong documentation skills.
- Strong communication and collaboration skills across technical teams
- Attention to detail with analytical problem-solving capabilities
- Demonstrated ability to manage quality data and documentation systems effectively
Nice To Haves
- External methodology certifications, such as CMMI, ITIL, Six Sigma, or ISO is a plus.
Responsibilities
- Review deliverables and selected products for compliance with applicable objectives, requirements, review comments, and determine consistency, completeness, and traceability.
- Review, validate and address QA issues/concerns.
- Support Service Level Agreement (SLA) analysis and reporting.
- Perform internal and external process compliance audits for the program.
- Manage the documentation of process audit findings and product defects and track them through process improvements/preventative actions, correction and closure.
- Champion corrective action plans and help drive them to closure.
- Make recommendations for process improvements.
- Monitor Peer Review processes, documentation of findings, and provide oversight to review artifacts to measure correction and/or justification of findings.
- Participate in Change Control Board (CCB) meetings and related activities.
- Coordinate and oversee day-to-day quality management activities.
- Provide coaching and training pertaining to internal program QA policies, processes and procedures as well as required GDIT baseline policies, processes and procedures.
- Prepare and present audit findings to the Executive Management.
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay
- Paid time off
- Full-flex work week
- Variety of medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
