Software Quality Engineering Manager

Providius•Hamilton, ON

11d

About The Position

Providius is seeking a forward-thinking, hands-on Quality Engineering Manager to champion software quality, release engineering, and modern testing practices across its software teams. This role is for a technical leader experienced in designing scalable QA frameworks, advancing automation, and introducing modern release engineering disciplines in high-growth environments. The ideal candidate will be comfortable with software operating in complex, real-world ecosystems, including enterprise on-premise deployments, cloud-hosted SaaS platforms, hybrid architectures, complex integrations, and interactions with networking infrastructure and external hardware. This is an opportunity to build modern testing structures, implement advanced automation frameworks, mentor talent, and strategically scale the quality engineering function. The Quality Engineering Manager will partner with engineering leadership to elevate software validation and delivery, providing strategic direction and technical mentorship across core product lines. This role involves leading and collaborating with existing quality and release resources, cultivating their skills, aligning them with scaling objectives, and defining necessary tools, frameworks, and hiring strategies. The strategy must account for diverse delivery models to ensure releases across the hybrid ecosystem meet high reliability standards for mission-critical enterprise customers.

Requirements

8+ years of software QA, quality engineering, test engineering, or related experience.
Proven experience leading QA initiatives, release processes, or mentoring engineering teams.
Deep mastery of software testing fundamentals, including integration, automated regression, API validation, and system-level testing.
Experience scaling or modernizing QA operations within small-to-mid-sized software organizations.
Experience validating software that interfaces with complex enterprise integrations, networking infrastructure, external system dependencies, or physical hardware and signals.
Strong comfort level balancing high-level architectural strategy with hands-on technical execution.
Exceptional collaboration skills, with a track record of working effectively alongside software engineering managers, developers, and product teams.
Strong professional judgment regarding release readiness, risk management, and delivery tradeoffs.
Ability to coach technical team members and foster a culture of continuous learning.

Nice To Haves

Experience with enterprise B2B software and complex on-premise deployments.
Experience with SaaS platforms, cloud-hosted software, or hybrid architectures.
Hands-on familiarity with modern automated testing frameworks, API testing, and CI/CD tools (e.g., Playwright, Selenium, Postman, Jenkins, Azure DevOps, Jira, Git, SQL).
Experience designing test data strategies or automated simulation approaches for external hardware or signal inputs.
Experience with deployment validation, upgrade path testing, or rollback strategies.
Background working in fast-paced, founder-led, or privately-held technology companies.

Responsibilities

Define and execute the long-term vision for software quality, automated testing, and release engineering across all product lines.
Establish modern quality frameworks that support on-premise, SaaS, and hybrid software delivery models.
Evaluate existing testing workflows to identify opportunities for automation, efficiency gains, and advanced test coverage.
Design robust release gates, automated regression pipelines, and deployment validation practices to ensure predictable, seamless releases.
Lead, mentor, and empower existing QA and release team members, fostering a collaborative environment focused on technical growth and skill development.
Partner closely with software engineering managers, developers, product specialists, and support teams to unify defect triage, severity standards, and risk management.
Build a practical, high-value regression testing strategy using modern automated testing frameworks tailored to real-world customer workflows.
Architect advanced test environments, incorporating virtualization and simulation strategies to handle external system dependencies, networking protocols, and complex hardware signals.
Introduce meaningful quality metrics and dashboards to provide clear visibility into release readiness and systemic software health.
Recommend future tool adoption, framework shifts, and team expansion strategies as the software organization scales.