Software Quality Control Analyst

Kingland • Clear Lake, IA

78d • Hybrid

About The Position

The Software Quality Control Analyst (QC Analyst) is responsible for ensuring
that every feature Kingland deploys works exactly as promised and provides a
seamless experience for our users. They are experts on how Kingland’s products
and solutions should behave, ensuring that delivered functionality aligns with
approved business requirements and acceptance criteria. The QC Analyst is
responsible for writing and executing manual test cases, using the use-cases
defined in feature requirements to guide the creation of the manual test case
script and to execute the test.  The QC Analyst creates defects for items that
don't align with the acceptance criteria established by the script and at times
will perform ad hoc or edge testing to attempt to find irregularities in the
software that were not previously thought of as typical usage patterns. The QC
Analyst may have secondary responsibilities such as eliciting and elaborating
requirements that define the business functions of a software solution or
product.

Requirements

• Bachelor’s degree in relevant field
• 3-5+ years of related work experience
• Experience with Jira, Qmetry, Gauge, or GitLab
• Proficient in SQL and REST APIs for data verification
• Ability to quickly gain a deep business understanding of the solution or product being tested.
• Excellent communication skills (you have to deliver bad news about bugs with diplomacy)
• Excellent system thinking, analytical, reasoning, and problem-solving skills
• Able to manage town time well and meet expected commitments
• Experience with AWS tools and technologies
• Active participation in an Agile development process, collaborating closely with cross-functional teams, delivering working software in short iterations, and adapting to changing requirements through frequent feedback loops, to ensure efficient project delivery
• Ability to adapt quickly to changes in priorities

Responsibilities

• Author and maintain high-quality test cases ensuring appropriate coverage of functional, non-functional, boundary condition, and edge scenarios.
• Integrate testing into the Software Development Life Cycle by analyzing user stories and technical specs to create comprehensive test plans.
• Execute manual test suites across different environments (Web, Mobile, etc.).
• Maintain and manage Test Cases, Test Executions, and Defect traceability within QC tooling and in accordance with defined processes.
• Report and track defects using Jira or similar tools, prioritizing them based on their impact on the business.
• Coordinate with stakeholders and clients to ensure the software meets the intended business need.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level