Software Quality Assurance Lead

Regions Bank•Hoover, AL

3d•Onsite

About The Position

The Software Quality Assurance (QA) Lead supports Regions’ application development organization by helping prepare test strategies, testing approaches, and resource needs. The role coordinates and tracks functional and non-functional testing for projects and applications, and may lead teams of varying sizes across different applications throughout Regions. It also contributes to the development of technical skills and knowledge across the organization. The position is intended to be onsite at the Riverchase Operations Center in Hoover, Alabama, or in Atlanta, Georgia, with a strong preference for Birmingham. Relocation assistance is not provided. The position is exempt from Fair Labor Standards Act timekeeping requirements and is not eligible for overtime pay. Regions does not sponsor work visas for this position; applicants must already be authorized to work in the United States on a full-time basis. The position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Requirements

Bachelor’s degree in a related field and four years of quality or related experience, or a high school diploma or GED and eight years of quality or related experience.
Ability to adapt to change.
Ability to collaborate with team members and teams.
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
Ability to research and analyze data and derive data-driven solutions.
Demonstrated leadership capabilities.
Knowledge of Continuous Integration (CI) and Continuous Delivery (CD).
Proficiency in software testing concepts.
Strong priority management skills.
Strong problem-solving and critical-thinking skills.
Strong verbal and written communication and organizational skills.
Strong work ethic and self-motivation.
Must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Project management experience.
Familiarity with Regions’ testing standards.
Working knowledge of software implementation methodologies.
Working knowledge of test automation.
Working knowledge of test case design and strategy.
Working knowledge of test management tools such as Azure DevOps, qTest, Jira, or Application Lifecycle Management (ALM).
Working knowledge of Tosca and Selenium.
Additional preferences include Tricentis qTest, Jira, Power BI, Postman, PowerPoint, project management, communication, SLA-driven work, and leadership.

Responsibilities

Lead Regions’ projects from a QA standpoint, working with project managers, Application Development teams, Business Units, Compliance, Risk, and Audit.
Coordinate testing activities and associated resource and funding requirements.
Design test strategies and test plans for projects or applications.
Coordinate test planning, creation, and execution.
Provide test management guidance.
Select test management tools and coordinate tool onboarding, training, and effective utilization.
Partner with Test Automation teams and provide project updates.
Define and track project quality assurance metrics.
Create and publish project quality assurance reports.
Capture project quality assurance health scores.
Define and manage defect workflows.
Influence teams to implement quality assurance best practices.
Adhere to software testing standards.
Assist with onboarding QA talent for projects, including onsite and offshore resources.
Review and manage vendor contracts and provide input.
Assist with onboarding external resources.
Prepare transition plans for automation efforts to support ongoing operations.
Assist in preparing project roadmaps after project closure.
Ensure compliance with risk management programs, rules and regulations, and cybersecurity practices; identify and support process improvements; and apply disciplined change management practices.