Software Quality Assurance Intern

Intelcom•Montreal, QC

About The Position

Make your internship count At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment. We are seeking a Software Quality Assurance Intern to join our team and support the validation, automation, and continuous improvement of software solutions, including Dynamics 365 and custom Power Apps. This role will help ensure software quality and deliver an optimal user experience.

Requirements

Currently pursuing a bachelor’s degree in Computer Science, Engineering, or a related field.
Solid understanding of the software development life cycle (SDLC) and QA methodologies.
Familiarity with test management tools and issue tracking systems.
Proficiency in writing clear and comprehensive test plans and test cases.
Strong analytical and problem-solving skills with keen attention to detail.
Strong collaboration and communication skills.
Flexibility to adapt to changing priorities and requirements.
Self-motivated with a proactive approach to learning and tackling tasks.

Nice To Haves

Experience with automated testing frameworks and tools is a plus.

Responsibilities

Collaborate with product managers, developers, and other stakeholders to understand software requirements and specifications.
Develop comprehensive test plans and test cases based on functional and technical requirements, specifically for Dynamics 365 Sales Hub, Customer Service, Customer Journey, and custom Power Apps.
Execute manual and automated tests to validate software functionality, performance, usability, and security.
Identify, document, and track software defects and anomalies, working closely with developers to ensure timely resolution.
Perform regression testing to verify defect fixes and ensure seamless integration of new features.
Participate in design and code reviews to provide quality-focused feedback.
Contribute to the development and maintenance of automated test scripts to enhance testing efficiency and coverage.
Conduct exploratory testing to uncover potential issues not covered by existing test cases.
Continuously improve QA processes, methodologies, and documentation standards.
Stay up to date with industry trends and emerging technologies in software testing and quality assurance.
The role involves daily (or regular) communication with pan-Canadian stakeholders.