Software Quality and Testing Analyst II

CTIS • Rockville, MD

7d • Onsite

About The Position

We are seeking a highly skilled Automation Software Tester / Quality Assurance Engineer to support the development of Clinical Trials Research Management applications for CTIS, a CMMI Level 3 certified company. This role focuses on designing, executing, and maintaining automated test solutions within an Agile DevOps environment. You will be responsible for thorough test coverage, writing and debugging automated scripts, executing exploratory testing, and validating software functionality across the web and mobile platforms.

Requirements

• 5+ years of software testing experience, including both manual and automated testing.
• 2+ years of hands-on experience in automation testing.
• Proficiency with Selenium, Java, TestNG, Cucumber, Gherkin, Jira, Deque AXE, and Xray.
• Strong experience with cross-browser and mobile platform testing.
• Experience setting up, optimizing, and maintaining test automation frameworks.
• Understanding of Acceptance Test Driven Development (ATDD).
• Familiarity with CI/CD tools such as Bamboo and Bitbucket.
• Strong analytical and problem-solving skills.
• Ability to work independently and take initiative in identifying automation opportunities.
• Experience with Section 508 compliance testing and accessibility tools.
• Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field preferred.
• Experience developing automated test suites for REST/SOAP/GraphQL web services using REST Assured, Postman/Newman, ReadyAPI, or equivalent API automation frameworks.
• Working knowledge of AWS cloud services and testing applications deployed in cloud environments.
• Experience testing microservices-based and cloud-native applications.
• SAFe Agile methodologies, Agile testing practices, and Acceptance Test-Driven Development (ATDD).
• Proficiency in test automation technologies and scripting, including Selenium, Java, TestNG, Cucumber, REST Assured (or equivalent API automation frameworks), Jira, Xray, and related quality engineering tools.
• Experience designing and implementing scalable, environment-agnostic automation frameworks for web, mobile, and API testing using reusable, configurable, and parameterized test components.
• Knowledge of API and web service testing, including REST, SOAP, GraphQL, authentication and authorization, contract validation, and API security testing.
• Knowledge of Continuous Integration and Continuous Delivery (CI/CD) practices and tools to support automated testing within modern software development lifecycles.
• Working knowledge of Amazon Web Services (AWS) and cloud-native application testing, including cloud architecture fundamentals, microservices, containerized applications, distributed systems, cloud logging, monitoring, and troubleshooting.
• Strong analytical, troubleshooting, and problem-solving skills, including the ability to diagnose application, integration, database, and cloud-related issues using logs, monitoring tools, and test results.
• Exceptional attention to detail with a strong commitment to software quality, customer requirements, and continuous process improvement.
• Ability to work independently and collaboratively within cross-functional Agile, DevOps, and cloud engineering teams while effectively managing priorities and meeting commitments.

Nice To Haves

• Experience with AI-assisted development and code assistant tools is beneficial.
• Experience with Docker, Kubernetes, or containerized test environments is preferred.
• Experience running continuous integration build life cycles focused on automation
• Hands-on experience certifying that software is section 508-compliance
• Knowledge of clinical trials and their conduct
• Experience testing hospital management systems and/or electronic medical records
• Experience working in a CMMI environment

Responsibilities

• Support the design, development, and testing of software products with a focus on quality engineering and automated testing throughout the software development lifecycle.
• Design, develop, execute, and maintain manual and automated test cases, test scripts, and test suites for web, and web service/API applications based on business requirements, user stories, acceptance criteria, and technical specifications.
• Maintain a basic understanding of Artificial Intelligence (AI) and Machine Learning (ML) concepts and utilize AI-assisted development and code assistant tools, where appropriate, to improve software testing efficiency and automation effectiveness.
• Develop, maintain, and optimize scalable automation frameworks using technologies such as Selenium, Java, TestNG, Cucumber, REST Assured (or equivalent API automation frameworks), and to support cross-browser, cross-device, parallel, and environment-agnostic test execution.
• Design and execute automated testing for web services and APIs (REST, and SOAP), including authentication, authorization, request/response validation, contract testing, error handling, performance, and integration testing.
• Configure and maintain automated test environments using externalized configuration, parameterization, and secure credential management to enable execution across development, test, staging, and production-like environments.
• Integrate UI and API automation into CI/CD pipelines using Bamboo, Bitbucket, Jenkins, GitHub Actions, or similar technologies to support continuous testing and continuous delivery.
• Perform cross-browser, cross-device, accessibility, database, and backend validation testing, including SQL query development and execution to verify data integrity and application functionality.
• Support testing of applications deployed in Amazon Web Services (AWS) environments, including cloud-hosted applications, cloud-native services, integrations, logging, monitoring, and distributed application architectures.
• Identify, analyze, document, and track software defects, performance bottlenecks, and integration issues using test results, application logs, and cloud monitoring tools, providing clear and actionable recommendations for resolution.
• Collaborate effectively with software developers, DevOps engineers, cloud engineers, product owners, and QA team members to ensure high-quality software delivery and continuous process improvement.
• Communicate test strategies, execution status, quality metrics, risks, and defects to project stakeholders and provide technical guidance and QA best practices to strengthen the organization's quality engineering capabilities.

Benefits

• Equal employment opportunities without regard to race, color, religion, sex, national origin, sexual orientation, age, protected veteran, or disabled status.
• Affirmative action for minority group individuals, females, protected veterans, and qualified disabled persons.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree