Software QA Engineer II

Crio Inc.

8h•$75,000 - $85,000•Remote

About The Position

We are seeking a detail-oriented and quality-driven Software QA Engineer II to join our growing Quality Assurance team. The ideal candidate is a proactive and analytical tester with strong manual testing expertise and a passion for delivering high-quality software in a regulated healthcare environment. This role emphasizes deep functional validation, exploratory testing, and end-to-end quality ownership. You will play a critical role in designing and executing comprehensive test strategies, identifying edge cases, and ensuring product reliability across the software development lifecycle. The ideal candidate also thrives in an Agile environment, collaborates closely with cross-functional teams, and takes full ownership of validating complex workflows from a user and business perspective.

Requirements

3–5 years of experience in software quality assurance with a strong emphasis on manual testing
Deep understanding of QA methodologies, SDLC, and manual testing best practices
Proven experience designing and executing detailed manual test cases and exploratory testing strategies
Hands-on experience with test management tools and defect tracking systems (e.g., Jira)
Strong SQL skills for backend and database validation
Experience with API testing tools such as Postman or similar
Familiarity with test automation concepts and collaboration with automation engineers (hands-on automation is a plus but not required)
Experience working in Agile/Scrum environments and participating in sprint ceremonies
Strong analytical thinking and problem-solving skills with exceptional attention to detail
Excellent written and verbal communication skills, with the ability to clearly articulate defects, risks, and test results to both technical and non-technical audiences
Bachelor’s degree or equivalent experience in computer science, engineering, information technology, or a related field

Nice To Haves

Experience testing SaaS applications in healthcare, life sciences, or clinical research environments
Familiarity with regulatory requirements such as 21 CFR Part 11, HIPAA, CDISC ODM, HL7 FHIR, and GDPR
Experience with usability testing and user workflow validation
Exposure to automation frameworks (e.g., Selenium, Cypress, Playwright) and understanding of how manual and automated testing complement each other
Understanding of eClinical systems, EDC platforms, and clinical data workflows
Experience working with CI/CD pipelines and release processes

Responsibilities

Develop, maintain, and execute detailed test plans, test cases, and test scenarios with a strong focus on manual validation of complex features and workflows.
Perform thorough manual testing, including functional, integration, and end-to-end validation across all stages of the SDLC (Dev, QA, UAT, Production).
Conduct in-depth exploratory testing to uncover edge cases, usability issues, and gaps not covered by predefined test cases.
Own and execute manual regression test suites to ensure stability of existing functionality, with a focus on high-risk and business-critical areas.
Possess knowledge to navigate data and backend processes using SQL queries, ensuring accurate data flow and system behavior.
Perform manual API testing using tools such as Postman to validate request/response structures, error handling, and data consistency.
Identify, document, and track defects with clear, detailed reproduction steps, severity/priority assessments, and expected vs. actual outcomes. Collaborate with developers to drive timely resolution.
Work closely with Product, Engineering, and other stakeholders to clarify requirements, refine acceptance criteria, and ensure test coverage aligns with business needs.
Support release activities by executing pre-release, and post-deployment validation testing to ensure production readiness.
Identify opportunities to enhance manual testing practices, test coverage, and QA processes. Contribute to documentation and mentor junior QA team members on testing techniques and best practices.
Ensure all testing activities and documentation align with regulatory requirements, including data integrity, audit trails, and validation standards in clinical research software.