Software QA Engineer I (Full Time) – United States

CiscoResearch Triangle Park, NC
$92,100 - $153,000Remote

About The Position

As a Software QA Engineer, you will play a key role in validating and verifying the quality of our products through a balanced approach of manual and automated testing. You will design and execute comprehensive test plans, develop automation scripts and frameworks, perform hands-on manual testing, and contribute to process improvements that help deliver robust and reliable solutions. You will collaborate with front-end and back-end engineering teams to design, prepare, and execute test plans. Perform manual testing on new features and regression testing to validate product functionality and user experience. Develop and maintain automation scripts and frameworks to streamline repetitive testing and improve coverage. Automate provisioning of test environments and deployment of test data. Conduct scale and performance testing using virtualized or cloud-based environments. Track, document, and communicate defects, working closely with developers for resolution.

Requirements

  • Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associate's, Apprenticeship, Boot Camp, or Certification in a specialized program plus 1 year of relevant experience, or High School Diploma plus 2 years of relevant experience) or Bachelor's degree with 0 years of relevant experience.
  • Ability to write functional, correct code with guidance and mentorship
  • Experience in refining and rewriting test code as part of the debugging and testing lifecycle
  • Capability to assist in scaling tests to improve system reliability and development velocity
  • Proficiency in applying secure coding principles and adhering to established organizational security guidelines and supporting automated testing methodologies and execution of tests according to pre-determined test plans

Nice To Haves

  • Experience working in Linux/Unix environments.
  • Exposure to CI/CD tools and practices.
  • Experience with test management and bug tracking tools (e.g., JIRA, TestRail).
  • Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization.
  • Knowledge of test automation frameworks (e.g., Selenium, pyTest, Junit).
  • Strong analytical and communication skills; ability to clearly document issues and collaborate with stakeholders.
  • Experience with database testing and SQL.

Responsibilities

  • Collaborate with front-end and back-end engineering teams to design, prepare, and execute test plans.
  • Perform manual testing on new features and regression testing to validate product functionality and user experience.
  • Develop and maintain automation scripts and frameworks to streamline repetitive testing and improve coverage.
  • Automate provisioning of test environments and deployment of test data.
  • Conduct scale and performance testing using virtualized or cloud-based environments.
  • Track, document, and communicate defects, working closely with developers for resolution.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • grants of Cisco restricted stock units
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year (non-exempt)
  • flexible vacation time off program (exempt)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward
  • paid time away to deal with critical or emergency issues for family members
  • 10 paid days per full calendar year to volunteer
  • annual bonuses (non-sales roles)
  • performance-based incentive pay (sales roles)
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