Quality Assurance Analyst

U-Haul•Phoenix, AZ

1d•Remote

About The Position

This position is responsible for designing and executing test scenarios for software usability. You will test new features and functionality, proactively identify issues, and participate in the research for identifying the root-cause of a report, providing system developers with clear and concise written documentation and problem description when encountered. You must be passionate about creating quality software for our customers! Experience with automated testing tools is a definite plus.

Requirements

1-3 years of software development, testing, and/or technical support experience.
Knowledge of database structures, usage and SQL.
Experience testing or working with: UX, Web Applications, Web APIs/WCF Services, Stored Procedures.
Ability to think Abstract – go outside the norm to find issues quickly and effectively.
Familiarity with the Software Development Life Cycle, Agile Development, and SCRUM principles.
Must have excellent communications skills (verbal and written) and be detailed oriented.
Must have excellent time management skills, be able to multi-task, and have exceptional organizational skills.
Must have a strong interest in technology and its advancement and be able to translate technical terms and processes to the appropriate audience.
Knowledge of the practical application of engineering science and technology, including applied principles, techniques, procedures, and equipment, along with design techniques, tools, and principles is essential.
Must be able to work independently, take initiatives with projects, and be self-motivated.
Must be a U.S. citizen or have proof of U.S. employment authorization for this position.

Nice To Haves

Experience with automated testing tools is a definite plus.
Experience using Azure DevOps or other work item tracking software.
Experience with exception logging systems, ideally Kibana.
Ability to read/write SQL queries.
Experience with creating and maintaining automated user interface (UI) testing using Microsoft Playwright and C# is a plus.

Responsibilities

Work within an embedded Agile/Scrum team, collaborating with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle.
Conduct test planning, test design, test scripting, and manual test execution within the test life cycle.
Plan, design, and author effective test cases.
Document software defects, using a bug tracking system, and report defects to software developers.
Use test methodologies that ensure exhaustive & comprehensive testing of assigned applications & solutions against established acceptance criteria.
Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
Create/modify scripts to analyze or extract data that will assist with data validation and issue resolution.
Consistently follow and support documented QA processes and procedures to ensure a high-quality test approach.
Troubleshoot, document, and assist in root-cause analysis.
Leverage available data to identify or predict issues via SQL, POSTGRES, or other data querying and analysis languages and tools.
Be an advocate of application quality for our customers!

Benefits

Medical insurance
Prescription drug plans
Dental & Vision plan with hearing care discounts
Get Fit Gym Reimbursement Program
Registered Dietitian Program
WeightWatchers®
CVS Virtual Care
U‑Haul Kids Program
24‑Hour Nurse Line
Wellness Program (Healthier You initiatives & challenges)
Mindset App Reimbursement
Pet Insurance & Wellness plans
Career stability
Opportunities for advancement
Valuable on‑the‑job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U‑Haul University®
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Company‑paid life insurance
Voluntary life insurance options
Short-Term and Long‑Term Disability
Critical Illness, Accident & Hospital Indemnity plans
Business & business travel insurance
MetLaw Legal Program
MetLife Auto & Home Insurance
LifeLock Identity Theft Protection
Dave Ramsey’s SmartDollar® Financial Wellness Program
U‑Haul Federal Credit Union
Paid holidays, vacation, and sick time
You Matter Employee Assistance Program (EAP)
Discounts on cell phone plans, hotels, computers, vehicles & more
Community involvement & volunteer opportunities
U‑Haul Mothers Program (Paid maternity leave)