Software Principal Engineer - Github Actions

Dell Technologies•Hopkinton, MA
•$168,000 - $231,000

About The Position

Dell Technologies is seeking a Software Principal Engineer for its Developer Experience team in Hopkinton, Massachusetts. The Developer Experience organization within Dell’s Infrastructure Solutions Group (ISG) supports developer productivity, tooling, observability, and platform engineering for approximately 9,000 engineers, with a focus on agentic SDLC transformation, AI tooling governance, and AI-assisted development practices. In this role, you will develop advanced software modules, optimize performance, and contribute to architectural decisions while collaborating across teams to deliver robust, secure solutions. You will serve as a GitHub and DevOps tools subject matter expert, administer and maintain enterprise tools, and build secure, resilient infrastructure for CI/CD pipelines and automation platforms using GitHub Actions. The role also focuses on enterprise-wide access, monitoring, and governance, continuous improvement of performance, cost efficiency, and reliability, and the use of AI-powered automation to improve pipeline efficiency, incident response, and predictive analytics.

Requirements

  • 10+ years managing enterprise-scale DevOps tools supporting CI/CD pipelines.
  • Experience designing complex GitHub Actions workflows, including job orchestration, matrix builds, and reusable workflows.
  • Experience deploying, scaling, tuning, and troubleshooting self-hosted Linux, Windows, and macOS runners.
  • Experience administering GitHub Enterprise Server, including installation, configuration, upgrades, monitoring, and resource planning.
  • Knowledge of security and secrets management, including OKTA integration, encrypted secrets, pinning actions to commit SHAs, and supply chain security.
  • Experience with enterprise governance and policies, including action governance, access controls, organizational policies, and compliance frameworks.
  • Experience with storage and infrastructure configuration, including S3, Docker/Kubernetes container orchestration, and Infrastructure as Code.
  • Ability to develop custom JavaScript, Docker, and composite actions for organization-wide standardization.
  • Experience optimizing performance through caching strategies, workflow parallelization, cost management, and resource allocation.
  • Troubleshooting and operations skills, including workflow debugging, log analysis, runner health checks, connectivity issues, and backup/recovery.

Nice To Haves

  • Bachelor’s or Master’s degree in Computer Science or a related technical field.
  • Practical experience leveraging AI-driven DevOps tools for automation, predictive analytics, and operational efficiency.

Responsibilities

  • Administer GitHub and other DevOps tools as a subject matter expert, including installation, integration, upgrades, and maintenance to ensure reliability and scalability.
  • Build and maintain secure, resilient infrastructure for CI/CD pipelines and automation platforms using GitHub Actions.
  • Enable centralized access, monitoring, and governance of DevOps tools across the enterprise.
  • Improve system performance, cost efficiency, and reliability through automation and proactive enhancements.
  • Incorporate AI-powered automation tools to enhance pipeline efficiency, incident response, and predictive analytics.
  • Develop advanced software modules, optimize performance, and contribute to architectural choices.
  • Collaborate across teams to deliver robust, secure solutions.

Benefits

  • The company describes an overall benefits experience and directs candidates to MyWellatDell.com for details; specific benefits are not listed in the posting.
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