Software Manager
About The Position
As a Software Manager, you will play a pivotal player-coach role, leading a team of talented developers in building and enhancing our EMDECS and emdecs one platforms. Reporting directly to the VP of Operations & Customer Experience, you will own the full software delivery lifecycle, from planning and execution to release management and production reliability. You will collaborate closely with Product and key stakeholders to shape the roadmap and ensure our solutions meet the evolving needs of our customers. This is a hands-on leadership role, where you will mentor developers, drive architectural decisions, and contribute production code, all while fostering a high-performance, collaborative culture. You are the rare individual who can lead a team and build with them. You set technical direction, mentor developers, drive delivery, and when needed — you write the code yourself. You don't just manage the roadmap. You live it. This is a unique opportunity to make a tangible impact on the logistics industry, working in a fully remote, high-trust environment where your leadership and technical expertise will shape the future of fleet management technology.
Requirements
- Proven development leader with 5+ years of software development and 3+ years managing direct reports.
- Hands-on and proud of it. You're not above the codebase. You're in it.
- Cloud-native minded — comfortable with AWS, modern backend/frontend stacks, and API-first design.
- A clear, direct communicator — with developers, stakeholders, and executives.
- Accountable. When something breaks, you own it. When something ships, you share the credit.
- Relentlessly curious. You stay sharp. You follow the tech. You push the team forward.
- A culture carrier. You lead with integrity, grow others, and call things as you see them.
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field — or equivalent hands-on experience.
- 3+ years of experience managing and coaching software engineers in a team environment
- 5+ years of hands-on software engineering experience writing production code
- Hands-on experience with AWS services (EC2, S3, RDS, Lambda, CloudWatch)
- Proficiency with Docker and Kubernetes for containerization and orchestration
- Backend development experience with .NET or Node.js, and frontend development experience with React and TypeScript
- Experience leading Agile/Scrum delivery, including sprint execution and release management
- Experience leading production operations, including incident response and reliability practices
- Experience collaborating with Product stakeholders on roadmap and requirements
- Experience working in a B2B SaaS product environment
- Eligible to work in Canada
- Ability to travel occasionally (approximately 4 trips per year) to Mississauga or Waterloo, Ontario
Nice To Haves
- Security Clearance with the Government of Canada
- Bilingual in English and French
- Experience in fleet management, telematics, or ELD software
Responsibilities
- Lead, mentor, and coach the software engineering team to achieve high performance and professional growth.
- Own delivery planning, sprint execution, and release management, ensuring timely and high-quality software releases.
- Collaborate with Product and stakeholders to define the roadmap and translate requirements into actionable plans.
- Drive architecture decisions, enforce code quality standards, and champion engineering best practices.
- Oversee production reliability, incident response, and continuous improvement of operational processes.
- Contribute hands-on to backend and frontend codebases, with a focus on AWS architecture and integrations.
Benefits
- health, dental, and vision benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
