Software Installation Engineer
About The Position
The Software Installation Engineer conducts onsite software installations at customer facilities and in support of the local lab environment. This individual will be required to do system and network configurations, data migrations, and system verifications/testing on all iterations of the project software. In addition, this person will support project managers with site surveys, defining and implementing quality control strategies, and draft project documentation related to the software installations. Weekly updates on the status of projects and weekly inputs to the status reports for customers are required. Additionally, this person will also work with local team members in our lab to troubleshoot and resolve system problems related to networking, applications, and system access.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Mathematics, related field; or 3 years of equivalent experience or equivalent military experience (requires case by case review).
- 8+ years of experience with software installation.
- CompTIA A+, CompTIA Server+, Security +, CCT Routing & Switching, Cisco Certified Technician Routing & Switching.
- Proficient in the installation, configuration, and operations of Red Hat Enterprise Linux (RHEL).
- Adept with Linux command line and scripting in Python/Go/Bash.
- Experience with Hewlett Packard Enterprise (HPE), Hewlett Packard Inc (HP) hardware platforms.
- Proficient in computer networking to include media converters, printers, firewalls, proxies, and/or various networking protocols.
- Proficient in MS Office Word, Excel, Access PowerPoint, Outlook, LCAM, ASAP, Oracle.
- Experience configuring routers, switches, firewalls, VPNs, and wireless controllers.
- Experience managing QoS and routing protocols (OSPF/BGP).
- Experience monitoring network health, conducting capacity/performance tuning, and troubleshooting outages.
- Experience implementing network segmentation, NAC, and security controls; support zero trust architectures.
- Experience creating network diagrams, asset inventories, and change control documentation.
- Familiarity with Linux/Windows ops, CI/CD, infrastructure as code (e.g., Terraform), and monitoring stacks.
- Familiarity with RMF, STIGs, NIST controls.
- Willing and able to travel to customer sites both CONUS and OCONUS.
- Active Secret security clearance is required, and must be willing and able to upgrade to TS/SCI.
Nice To Haves
- Strong problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Eagerness to learn and adapt to new technologies and methodologies.
Responsibilities
- Conducts onsite software installations at customer facilities and in support of the local lab environment.
- Performs system and network configurations, data migrations, and system verifications/testing on all iterations of the project software.
- Supports project managers with site surveys, defining and implementing quality control strategies, and drafting project documentation related to software installations.
- Provides weekly updates on project status and inputs to status reports for customers.
- Works with local team members in the lab to troubleshoot and resolve system problems related to networking, applications, and system access.
Benefits
- Hands-on experience
- Certifications
- Industry training
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What This Job Offers
Job Type
Full-time
Career Level
Senior
