Software III Developer - ServiceNow

BJC HealthCareBrentwood, MO

About The Position

BJC is currently seeking a ServiceNow Developer. The ideal candidate will have a Certified System Administrator and Certified Application Developer. We are looking for individuals with at least 5 years of experience in ServiceNow, and experience in the healthcare industry is preferred. Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Partners with the CIO, hospital presidents, and other key clinical and functional leaders to effectively plan and assess BJC Information Services strategies. Analyzes ways to improve operations, and works proactively to integrate clinical, administrative, and IT solutions. Ensures ongoing support of existing IT systems to provide strong customer satisfaction. Responsible for effective project development and implementation which yield desired business results and the management of capital project scope, functionality, budgets, milestones, and workflow integration. Preferred Qualifications Role Purpose The senior developer in Technology is skilled to work on developing more complex software components as part of a product or platform team, to deliver value to stakeholders. This role provides technical leadership, designs, develops and refactors more complex applications, integrations between third-party solutions and/or customizations to third-party applications as applicable.Responsible for requirements analysis and design, developing code, the peer review of other software design and code, performing end-to-end testing, and contributing to all stages of software development. This role will be responsible to lead troubleshooting of production issues involving off hours support as needed and to provide break fixes. Participates in risk management activities and leads remediation/mitigation plans.

Requirements

  • At least 5 years of experience in ServiceNow
  • Certified System Administrator
  • Certified Application Developer
  • Bach Deg and/or Equivalent Exp
  • 2-5 years experience

Nice To Haves

  • Experience in the healthcare industry is preferred
  • Bachelor's Degree
  • 5-10 years experience
  • Certified Java Developer

Responsibilities

  • Designs, codes, verifies, tests, documents, refactors complex programs/scripts and integration services to deliver highly available and efficient solutions.
  • Contributes to selection of the software development methods and supports continuous improvement.
  • Maintains application support processes, ensure requests are completed according to agreed procedures.
  • Uses application management software and tools to investigate issues, collect performance statistics and create reports.
  • Participates in requirement, design and specification reviews, and uses this information to design and execute test plans and test conditions mapping back to pre-determined criteria.
  • Records and reports test outcomes.
  • Ensures operational processes are in place for effective change control.
  • Develops, configures and maintains tools to manage and report on change requests, issues and corrective actions.
  • Carries out risk management activities for internal and external facing applications like identifying risks, security vulnerabilities, assesses their impact, probability and develops, executes medium complexity mitigation strategies.
  • May be part of an after-hours on-call rotation.

Benefits

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
  • Disability insurance paid for by BJC
  • Annual 4% BJC Automatic Retirement Contribution
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance
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