Software Field Applications Engineer
About The Position
The Core Switching Group (CSG) Software Field Applications Engineer (FAE) will be supporting industry-leading XGS-Tomahawk series of products in AI clusters for scale up, scale out, and scale across applications. This individual will be responsible for top-5 cloud customers who are leaders in the compute and AI/ML space. Key responsibilities include assisting customers in running the switch development kit in their OS/platform environment, being familiar with embedded OS's like Linux, identifying software bugs, writing/suggesting software fixes, suggesting the appropriate use of APIs to implement features like traffic management, congestion control, and scheduling, and giving SDK overview presentations. The role requires a thorough understanding of Ethernet protocols, switching, and packet processing architecture to answer customer questions regarding features and provide timely and accurate information. The FAE will work with Field Sales Engineers to increase demand for Broadcom Wired Segment products and understand the customer's application to identify key technology and product features for next-generation products. This position acts as a technical liaison between the Core Switching Group Software Development Team, Factory Application Teams, and the customer. This position is part of the sales organization. The candidate must be a permanent resident/US citizen. This is an onsite position in the Broadcom San Jose office and is not relocation eligible.
Requirements
- Be able to understand millions of line of code and write patches
- Expert in Ethernet L2/L3 switching protocols
- BSEE/BSCS required
- Strong verbal and written communication skills
- Team player, independent, self-starter, "can-do" attitude, adaptable to rapidly changing market requirements, ability to prioritize and multitask
- Be able to handle intense pressure and be able to execute
- Be able to build strong relationships with customers
- Past record of success
Nice To Haves
- 2 years experience as a field applications engineer (highly desired but not a must)
Responsibilities
- Assist customers in running switch development kit in their OS/platform environment
- Identify s/w bugs
- Write/suggest software fixes
- Suggest the appropriate use of APIs to implement features like traffic management, congestion control, scheduling
- Give SDK overview presentations
- Understand ethernet protocol/switching/packet processing architecture thoroughly and answer customers' questions regarding the features, providing timely and accurate information
- Work with Field Sales Engineers to increase demand for Broadcom Wired Segment products
- Understand the customer's application in order to identify key technology and product features for next generation products
- Act as technical liaison between Core Switching Group Software Development Team, Factory Application Teams and the customer
Benefits
- Medical, dental and vision plans
- 401(K) participation including company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- company paid holidays
- paid sick leave
- vacation time
- Paid Family Leave
- other leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Senior
