Software Engineering Technical Leader

Cisco•Research Triangle Park, NC

3d•$149,100 - $303,100•Hybrid

About The Position

The Customer Validation Testing (CVT) team is at the forefront of developing solutions that power the largest networks in the world. Engineers on this team will collaborate with dedicated, dynamic, hardworking team members to work on the qualification and automation of influential technologies, XR platforms, and solutions for deployment in high-end Cisco Web and Service Provider customers, impacting an endless number of users worldwide. The team is comprised of talented engineers with diverse experience levels, ranging from 3 to over 20 years, bringing significant expertise to the table. With a global presence, the team operates from centers in the US, Canada, and India. As a Solution Qualification/Automation Technical Leader, you will be responsible for designing, automating, configuring, and qualifying customer use cases based on IOS-XR for platforms such as ASR9K, NCS5500, and 8000. This role includes bringing up customer solutions in cisco lab, developing innovative test frameworks and web-based GUIs that leverage analytics and machine learning, as well as driving automated and manual test cases on validating the solution. You will collaborate globally with internal development teams and account management teams to ensure alignment and understanding of the work. You will also… Collaborate with internal teams to understand customer use cases and design the topology to replicate their solutions Reproduce customer environments in internal labs using hardware, traffic generators, and open-source tools to validate solutions Accurately replicate network protocols, using tools and technologies to mimic real-world scenarios for testing and validation purposes Design and develop innovative test frameworks and tools to support the test execution environment plans Monitor and optimize performance of the customer’s network environment

Requirements

Bachelors in STEM with 8+ years of relevant experience
Experience in developing automation tools and test frameworks using Python or Go
Experience reproducing customer environments, and performing root cause analysis
Experience in networking automation and software quality assurance, and protocol testing

Nice To Haves

Experience with Layer 2/Layer 3 networking protocols such as BGP, OSPF, ISIS, and MPLS
Hands on experience with GIT, Jira, Jenkins and CI/CD pipeline tools
Industry certification such as CCIE/CCNP/Cisco DevNet will be a plus
Experience with network monitoring tools like Grafana, telegraf and InfluxDB and traffic generators like Ixia and Spirent
Experience with network programmability - gNMI, gRPC, NETCONF, YANG , REST API, RPC
Knowledge of Linux/OS such as CentOS, Redhat, Ubuntu and expertise on Bash/Unix Shell Scripting
Knowledge of virtualization and containerization technologies - KVM, VMware, Docker, and Kubernetes
Strong troubleshooting and problem-solving skills.
Understanding and hands on Cisco IOS/IOS-XR platforms
Experience with AI and ML is a plus

Responsibilities

Designing, automating, configuring, and qualifying customer use cases based on IOS-XR for platforms such as ASR9K, NCS5500, and 8000.
Bringing up customer solutions in cisco lab.
Developing innovative test frameworks and web-based GUIs that leverage analytics and machine learning.
Driving automated and manual test cases on validating the solution.
Collaborate with internal teams to understand customer use cases and design the topology to replicate their solutions.
Reproduce customer environments in internal labs using hardware, traffic generators, and open-source tools to validate solutions.
Accurately replicate network protocols, using tools and technologies to mimic real-world scenarios for testing and validation purposes.
Design and develop innovative test frameworks and tools to support the test execution environment plans.
Monitor and optimize performance of the customer’s network environment.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (for non-exempt employees)
flexible vacation time off program (for exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)
grants of Cisco restricted stock units