Software Engineering SMTS

Salesforce•Redwood City, CA

1d•$148,500 - $246,000

About The Position

As a Senior Member of Technical Staff (SMTS) – Developer Productivity & CI/CD, you will be a key technical contributor on Salesforce's global engineering platform team. You will own equally the twin pillars of this role: Developer Productivity Engineering — reducing friction, improving tooling, and accelerating developer velocity — and CI/CD Platform Engineering — building, scaling, and maintaining the continuous integration and delivery infrastructure that powers Salesforce's global engineering organization. This role blends deep technical expertise with cross-team collaboration to deliver data-driven insights, scalable build infrastructure, and a world-class developer experience.

Requirements

Bachelor of Technology (B.Tech) or equivalent
Field of Study: Computer Science, Computer Engineering, or a related technical discipline
Minimum: 5+ years of progressive experience in Developer Productivity, DevEx, DevOps, Build/CI Engineering, or Infrastructure Engineering
Demonstrated ability to deliver impactful, production-quality systems in large-scale enterprise environments
Experience working on or closely with developer experience or platform engineering teams is strongly preferred
Containerization & Orchestration Docker, Kubernetes (EKS), Helm
Cloud & Configuration AWS, Chef, Ansible
CI Platforms Harness CI, Jenkins
Data Pipelines & Frontend Airbyte, Svelte
Security & Testing Veracode (SAST/SCA)
Observability & Analytics ELK Stack, Faros.ai, LinearB, Datadog, Prometheus, Grafana
Build Systems & Artifacts Maven, Gradle, Ant, JFrog Artifactory, Sonatype Nexus
Languages & Scripting Groovy (Pipeline-as-Code), Python, Java, Bash
Version Control Git, GitHub, Perforce

Responsibilities

Identify, measure, and eliminate systemic friction in the developer lifecycle — including slow builds, flaky tests, complex tooling, and inefficient workflows — using data-driven methodologies (DORA, SPACE) to measurably improve developer velocity.
Design, implement, and maintain robust Continuous Integration and Delivery pipelines using Harness CI and Jenkins, ensuring high availability, low latency, and consistent throughput across the global CI/CD ecosystem.
Develop high-performance internal developer tooling, dashboards, and CLI utilities using modern frontend technologies (e.g., Svelte) alongside backend services — making it easier and faster for engineers to build, test, and ship.
Build and optimize software-defined infrastructure for centralized build repositories and configuration management across on-prem and cloud environments, following Salesforce's infrastructure standards.
Implement and optimize containerized build/test workloads on Kubernetes (EKS), including resource tuning, autoscaling configurations (e.g., Karpenter/KEDA), and ephemeral agent lifecycle management.
Instrument and maintain engineering productivity metrics (DORA, SPACE) by building automated data pipelines via Airbyte and observability dashboards using the ELK Stack, Datadog, Prometheus, and Grafana — surfacing actionable insights to engineering teams.
Integrate automated static analysis and software composition analysis (Veracode SAST/SCA) into CI/CD pipelines, enforcing quality and security gates to shift left on application security.
Serve as a subject matter expert on multi-language build systems (Maven, Gradle, Ant), optimizing dependency trees, build caching, and distributed build execution to reduce cycle times for large Java and Python codebases.
Author and maintain modular, idempotent IaC configurations using Ansible and Chef to eliminate environment drift and enforce compliance baselines across build agents.
Contribute to and enforce Git/Perforce branching strategies (e.g., trunk-based development), pre-commit/pre-merge validations, and branch protection policies supporting hundreds of concurrent developers.
Provide expert-level root-cause analysis for complex CI/CD infrastructure failures, leveraging deep knowledge of Linux internals, distributed systems, and APM tooling.