Software Engineering Program Manager - CRM
About The Position
As part of the Cardiac Rhythm Management (CRM) operating unit, this role serves as the primary Quality representative on cross-functional software product development teams. The position partners with engineering, regulatory, clinical, and operations stakeholders to ensure quality is embedded throughout the software development lifecycle. The role provides quality leadership for software design controls, risk management, verification and validation activities, cybersecurity, defect management, and product release decisions, ensuring compliance with global quality system and regulatory requirements. The individual will drive alignment, proactively manage risk, and enable effective decision-making across complex development programs. This role also partners with Quality Systems, Regulatory, and functional stakeholders to evolve the Quality Management System (QMS), enabling software innovation while ensuring compliance with global regulatory standards and industry best practices. This position requires deep technical expertise, leadership, and collaboration skills to balance innovation, quality, compliance, and speed to market. The role plays a critical part in delivering software-enabled products and supporting strategic programs across the CRM portfolio through a commitment to quality excellence and continuous improvement.
Requirements
- Bachelor’s degree in science, technology, engineering, or math and minimum of 5 years of technical work experience OR advanced degree in science, technology, engineering, or math, with 3 years of technical experience.
Nice To Haves
- 5+ years of experience leading software development projects within Med-Tech industry
- Strong understanding of software and embedded systems
- High level communication skills with ability to impact and influence at various altitudes
- Creativity and change management skills to help support rapidly changing medical technology
- Demonstrated track record of successfully delivering projects in a matrix environment
- Understanding of the Software Development Life Cycle
- Experience managing geographically distributed teams
- Track record of effective vendor management to deliver results
- Experience as a Scrum Master in SW teams and Scrum Master Certification
- Project Management Certification such as PMP
- Experience working in regulated environments and delivering new products in compliance with global regulatory standards
Responsibilities
- Responsible for program estimation and planning including identifying requirements, developing work plans, managing program annual and strategic budgets, building schedules, and partnering with team members and cross functional partners to determine and communicate functional and/or resource requirements.
- Own and Manage execution against an aggressive but achievable program and/or project plan, provide work direction to team members, work with peer program managers, cross functional program team members to monitor dependencies and ensure critical program milestones and deliverables are met.
- Collaborate with Core Team Leaders, Reliability Managers, Platform Leaders, Product Owners, Human Factors Engineers, Architects & Systems Engineers to drive the program within scope, cost, and schedule.
- Lead teams of employees and vendors in delivering program commitments.
- Communicate program status and issues to internal and external stakeholders regularly including Core Team Leader, Development Lead, OU and Functional Leadership, etc.
- Proactively manage quality, risks, and issues at all stages in the program.
- Provide input for setting team members’ performance objectives and provide feedback to the functional leaders about performance against project deliverables and core competencies.
- Lead Scrum events and collaborate with pre-market teams for sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- This role is the face of Quality with the Core Team and Platform leadership.
- Ability to communicate project status, utilize data to support quality impact, and lead teams to create products with the highest quality is part of the mission.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
