Software Engineering PMTS - Data Platform

Salesforce•San Francisco, CA

2d•Hybrid

About The Position

Salesforce is seeking a highly experienced technical leader to own the data and intelligence architecture for AgentExchange, a marketplace for partners to list, sell, and operate various Salesforce solutions. This role is crucial for consolidating fragmented data pipelines and destinations into a single, trusted data platform. The position involves defining data contracts, architecting an LLM- and agent-native layer to transform marketplace data into intelligent experiences, and engaging with executive stakeholders. It sits at the intersection of architecture, strategy, and execution, requiring representation in cross-organizational architecture reviews and setting long-term technical direction for the data engineering and ML teams.

Requirements

10+ years in software/data engineering, with multi-year ownership of an enterprise-scale data or ML platform.
Deep architecture experience in at least three of: lakehouse/warehouse design, streaming + batch pipelines, dimensional and event modeling, feature stores, model serving.
Experience with cloud-native data infrastructure: Snowflake, BigQuery, Redshift, or Databricks; AWS-based platforms.
Production LLM systems experience: RAG, embeddings and vector stores, prompt and context engineering, offline and online evaluation, cost and latency tuning, hallucination and safety controls.
Working knowledge of MCP or equivalent tool/agent protocols, and a clear point of view on exposing data to agents safely.
Data security and governance as a first-class skill: PII classification, multi-tenant isolation, fine-grained access control, GDPR/CCPA, lineage and audit, and the security implications of LLM/agent access patterns.
Track record representing a technical domain in cross-org architecture forums and influencing direction across teams.
Executive communication skills: ability to defend architecture to a CTO and explain trade-offs to a PM.
A related technical degree.

Nice To Haves

Salesforce Data 360, Tableau Next, Slack, MuleSoft data integration.
Marketplace or e-commerce data: GMV, attrition, conversion funnels, search signal processing.
Large-scale migrations (Heroku → cloud-native) with zero production disruption.
NPS and effort-score measurement architecture at scale.
Privacy-preserving ML (differential privacy, tokenization, synthetic data).
Agent evaluation frameworks and LLM observability (traces, eval datasets, regression suites).
Familiarity with Salesforce Platform features and best practices.

Responsibilities

End-to-end data architecture, including canonical data model, destination consolidation, telemetry taxonomy, and the 18-month roadmap for the AgentExchange data platform.
Define pipelines and contracts, including streaming and batch ingestion, schema governance, data contracts enforced across all AgentExchange engineering teams, and pipeline reliability SLOs.
Develop self-service analytics capabilities, including Partner Console, GMV/attrition/install/search dashboards, and customer/partner effort scores, built on Data 360 and Tableau Next.
Manage the ML platform, including feature store, training and serving infrastructure, evaluation, and monitoring. Sponsor the Lead Scoring Model and other predictive models (attrition, GMV forecasting, solution-pack recommendations).
Architect the LLM and agentic data layer, defining how agents access marketplace data safely, including MCP servers, RAG over corpora, embeddings and vector store strategy, and evaluation harnesses.
Establish data security and governance standards, including PII handling, multi-tenant isolation, access control, GDPR/CCPA compliance, audit, and privacy posture for LLM/agent surfaces.
Provide cross-organizational technical leadership, representing data in architecture reviews and aligning with other platform teams on shared standards.
Lead the data components of existing pipeline migration with zero disruption.
Serve as the top technical sponsor for the Data Engineering & Analytics organization, raising the bar on craft, reviewing designs, and mentoring senior ICs.