Software Engineering Mgr. - Twilight - Production Support
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager with PNC's Site Reliability Engineering Center (SRC) you will work from a PNC IT Hub in Phoenix, Arizona (Noon to 9 pm) or Denver, Colorado ( 1 pm to 10 pm) and support a Twilight Shift. You will provide after-hours operational leadership and on-call support. Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events. Availability outside standard business hours, including evenings, weekends, and holidays, may be required to support incident response, change events, escalations, and business continuity needs. Experience with Elastic and or LogScale is a plus. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- University / college degree, with 5+ years of industry-relevant experience.
- At least 3 years of prior management experience is typically required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Bachelors degree
Nice To Haves
- Experience with Elastic and or LogScale is a plus.
Responsibilities
- Manages development projects, development teams and application support functions.
- Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs.
- Monitors and maintains adherence and compliance to quality standards on an ongoing basis.
- Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
- Analyzes applications to ensure that all systems that are developed, meet business needs and specifications.
- Provide after-hours operational leadership and on-call support.
- Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
