Software Engineering Manager

Wells Fargo Bank•Charlotte, NC

6d•Hybrid

About The Position

Wells Fargo is seeking a Software Engineering Manager in technology as part of Digital Technology and Innovation (DTI). This role is responsible for delivering enterprise-scale, real-time streaming platform capabilities. These platforms support critical Kafka and Flink-based services that power a wide range of applications across lines of business. This is a hands-on management position responsible for platform engineering and supporting production operations teams, as well as delivery of highly scalable, resilient, and secure streaming services. The manager will guide agile teams, improve platform reliability and developer experience, and drive modernization efforts such as migrating from traditional VMs to Red Hat OpenShift. This role also focuses on strengthening automation, enabling self-service capabilities, and developing engineers to contribute to a high-performing team delivering enterprise-grade solutions.

Requirements

5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of Leadership experience
5+ years of hands-on experience with messaging systems, including Apache Kafka in production environments
2+ years of experience with Kubernetes, OpenShift, or container-based platforms

Nice To Haves

Experience with Apache Flink or other stream processing frameworks
Experience building and operating event-driven architectures and distributed streaming systems
Experience driving automation, DevOps practices, and continuous integration and delivery pipelines
Experience leading data center migration or cloud modernization initiatives
Experience building or leading self-service platform capabilities
Experience defining observability strategy using tools such as Grafana, Splunk, Prometheus, or similar platforms
Experience supporting high availability platforms with strict service level requirements

Responsibilities

Manage, coach, and develop a team of individual contributor engineer roles with low to moderate complexity and less experienced managers who are responsible for building high quality capabilities with modern technology
Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
Engage with architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable application migration paths to target architecture; for example, cloud readiness, application modernization and data strategy
Function as the technical representative for the product during cross-team collaborative efforts and planning
Identify and recommend opportunities for driving resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards
Act as an escalation partner for scrum masters and the teams to make decisions and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement culture
Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed
Interpret, develop, and ensure security, stability, and scalability within functions of technology with low to moderate complexity, as well as identify, manage and mitigate technology and enterprise risk
Collaborate and consult with the Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices
Interact directly with third party vendors and technology service providers
Manage allocation of people and financial resources for technology engineering including career development and performance management for engineers and managers on the team
Hire, mentor and guide talent development of direct reports to build the skills required to effectively design and deliver innovative solutions for the supported product areas/products