About The Position

As a Software Engineer Manager, you will lead the General Platform team, the full stack engineering group responsible for tenant and store onboarding and our core front end RADAR experience. This is a player-coach role leading an established team with full accountability from day one, and shaping how the team scales as our platform and customer base grow. The best leaders here are strong engineers first. You will be expected to engage deeply with architecture and technical direction, not just manage processes. We move fast, and you know how to hold a high quality bar without sacrificing velocity, along with the judgment to know when to push and when to slow down to get it right.

Requirements

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 5+ years of software engineering experience, including at least 2 years managing engineering teams of 5 or more direct reports.
  • Proven ability to remain technically hands on, contributing to design, architecture, and code review as a practicing engineer, not just an overseer.
  • Demonstrated experience owning full stack systems in production, including both backend platform services and front end applications.
  • Proficiency in at least one core language such as Java, Python, C++, or Go, and familiarity with modern front end frameworks.
  • Experience with onboarding, provisioning, or multi tenant platform systems.
  • Solid foundation in systems or cloud architecture, DevOps and SecOps practices, automation, and CI/CD pipelines.
  • Excellent communication, organizational, and people leadership skills, with experience influencing across engineering, product, and design.
  • Prior experience working at a startup or high growth company, with firsthand understanding of the pace, ambiguity, and tradeoffs that come with that stage.

Nice To Haves

  • Experience leading a team through a period of significant growth or organizational change.
  • Background at a startup or high growth company where you saw both the value of moving fast and the cost of cutting corners on quality.
  • Prior experience owning a customer facing front end platform alongside backend infrastructure.
  • Familiarity with cloud platforms such as AWS, GCP, or Azure, and container orchestration.
  • Experience building or scaling multi tenant SaaS platforms.
  • Passion for mentoring, technical empowerment, and building an inclusive engineering culture.

Responsibilities

  • Own the General Platform team end to end, including tenant and store onboarding systems and the core front end RADAR experience.
  • Lead, mentor, and grow a team of engineers; own performance management, career development, and team culture.
  • Set technical direction and support architecture decisions for onboarding and front end platform systems, and champion engineering best practices across the team and with peers.
  • Stay technically engaged through design reviews, architecture decisions, and code review as a practicing engineer.
  • Manage agile processes, execution priorities, and on time delivery of high quality solutions.
  • Partner closely with Product, UX, and cross functional stakeholders to define roadmap, project plans, and requirements.
  • Identify, communicate, and drive resolution for technical and organizational risks.
  • Foster a culture of security, quality, operational accountability, and continuous improvement.
  • Support hiring and help grow the broader engineering organization.
  • Represent General Platform in cross functional conversations and act as a strong point of integration across the organization.

Benefits

  • equity
  • comprehensive medical and dental coverage
  • life and disability benefits
  • 401k plan
  • flexible time off
  • paid parental leave
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