Software Engineering Advisor- Hybrid

Cigna HealthcarePlano, TX
Hybrid

About The Position

Cigna-Evernorth Services Inc. seeks a Software Engineering Advisor for the Plano, TX location responsible for Project Enablement & Process Optimization, including gap analyses to identify opportunities for process reengineering, enhancing user experience, and improving system performance. This role involves developing application profiles, enterprise class structures, organizational layers, user access controls, and routing logic strategies. It also includes Technical Governance & Risk Mitigation responsibilities such as establishing and maintaining reusable technical assets and enforcing coding standards. The advisor will perform detailed risk assessments, ensure effective communication of release changes, lead requirement grooming sessions, and conduct technical feasibility studies. Comprehensive design documents for Pega workflows, system integrations, interface specifications, exception handling, and failover/retry strategies will be prepared. The role also manages sprint planning activities, executes user story development, unit testing, defect resolution, and deployment activities, and provides support for QA, UAT, release planning, production deployment, and post-go-live operation. The position offers a hybrid work schedule.

Requirements

  • Bachelor’s degree in Computer and Information Science or related field and 5 years of experience in any Pega system architecture role with healthcare prior authorization.
  • Creating responsive and intuitive user interfaces using Pega’s design system.
  • Building and customizing UI components like sections, harnesses, and layouts.
  • Applying consistent styling using skin rules and CSS overrides.
  • Ensuring compliance with accessibility standards and supporting multi-language interfaces.
  • Designing and implementing case types, stages, and processes.
  • Process modeling, including building workflows using flow rules, subprocesses, and decision points.
  • Implementing decision tables, decision trees, and declarative rules.
  • Data transforms, including managing data manipulation and orchestration logic.
  • Integrating with external systems using REST, SOAP, MQ, JMS, and other protocols.
  • Configuring data pages for data retrieval and mapping external data sources.
  • Implementing OAuth, SAML, and basic authentication for secure integrations.
  • Data modeling, including designing class structures, data types, and relationships.
  • Database configuration, including managing database tables, views, and optimizing queries.
  • Creating reports, dashboards, and leveraging Pega’s reporting capabilities.
  • Managing parallel development using branches.
  • Automating CI/CD pipelines for Pega applications.
  • Understanding rule resolution hierarchy and managing rule versions.
  • Using Pega unit testing, tracer, clipboard, and live UI tools.
  • Enterprise class structure, including designing scalable and reusable class structures.
  • Application and access control, including configuring application rules, access groups, roles, and privileges.
  • Creating and managing reusable assets like rulesets, components, and frameworks.
  • Analyzing and improving application performance using PAL, DB trace, and AES.
  • Agile methodologies, including sprint planning, backlog grooming, user story creation, and velocity tracking.
  • Collaborating with stakeholders to define and refine requirements.
  • Preparing design documents, release notes, and stakeholder updates.
  • Pega System Architect certification required.

Responsibilities

  • Develop application profiles, enterprise class structures, organizational layers, user access controls, and routing logic strategies.
  • Establish and maintain reusable technical assets and enforce coding standards to align with functional and technical requirements.
  • Perform detailed risk assessments to support smooth change control and implementation processes.
  • Ensure effective communication of release changes to all stakeholders.
  • Lead requirement grooming sessions with business users and stakeholders.
  • Conduct technical feasibility studies to validate proposed solutions.
  • Prepare comprehensive design documents for Pega workflows, system integrations, interface specifications, exception handling, and failover/retry strategies.
  • Manage sprint planning activities including user story sizing, velocity estimation, backlog grooming, and task assignment.
  • Execute user story development, unit testing, defect resolution, and deployment activities.
  • Provide support for QA, UAT, release planning, production deployment, and post-go-live operation.

Benefits

  • The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
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