Software Engineer

Higginbotham•Ridgeland, MS

About The Position

Fortress Affinity Management is Higginbotham’s standalone affinity insurance platform — purpose-built to turn group relationships into scalable, recurring insurance programs. FAM provides the complete infrastructure needed to support these programs, including digital intake systems, member portals, and dedicated service teams, all aimed at reducing friction and improving results for both producers and their clients. Position Summary: The Software Engineer’s role is to design, execute, assess, and troubleshoot software programs and applications. This includes configuring, coding, developing, and documenting software specifications throughout the project life cycle. The Software Engineer will also oversee system startups in a timely and accurate fashion and provide support to other departments where required. Supervisory Responsibilities: None

Requirements

College degree in Software Engineering or Computer Science or equivalent experience
5+ years relevant work experience
Hands-on software troubleshooting
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Fluent in programming languages/frameworks; C#, Blazor, Mudblazor, JavaScript, HTML 5, CSS 3, T-SQL, and Bootstrap
Extensive database and operating systems experience with MS SQL Server, MS IIS Server, and MS Windows Server.
Competent and proficient understanding of platforms such as Visual Studio, MS DevOps, Git, MS SSRS, MS SSIS, and Entity Framework.
Solid working knowledge of internet technologies, including REST APIs, SOAP APIs, JSON, and XML.

Nice To Haves

Experience with AI-assisted development tools (e.g., Claude Code, GitHub Copilot, etc.) is a plus.

Responsibilities

Collaborate with analysts and designers in the development and initiation of new software programs and applications.
Oversee the quality assurance of program logic, data processing, and error resolution.
Develop an awareness of programming and design alternatives.
Take an active role in cross-departmental projects when needed.
Direct research on emerging application development software products, languages, and standards in support of procurement and development efforts.
Interact regularly with managers, clients, vendors, and agencies to field queries and questions.
Research, document, and implement program requirements and specifications.
Consistently write, translate, and code software programs and applications according to specifications.
Run and monitor performance tests on new and existing software for the purposes of correcting mistakes, isolating areas for improvement, and general debugging.
Administer diagnostic analysis of test results and deliver solutions to critical areas.
Cultivate and disseminate knowledge of application development best practices.
Gather statistics and prepare and write reports on the status of the programming process for discussion with management and/or team members.
Determine, develop, and maintain user manuals and guidelines.
Install software products for end users as required.
Liaise with the company’s software and hardware suppliers for prompt rectification of any problems or emergencies.
Liaise with network administrators, systems analysts, programmers, and other software engineers to resolve any defects in products or company systems.
Recommend, schedule, and perform software improvements and upgrades for optimal performance of company workstations.
Train, manage and provide guidance to junior software development staff.