Software Engineer

ServiceNow•Santa Clara, CA

8d•Remote

About The Position

We are the AI Control Tower Team and we are looking for a full stack engineer to help join a dynamic environment. We are responsible for the AI Control Tower application and so this individual will support us by building/upgrading applications as well as on the platform. Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Partner with developers and product owners to understand requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Help design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs. Help design and implement new products and features while also enhancing the existing product suite.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
2-5 years proficiency in Java, Javascript
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Basic knowledge of relational databases and SQL
Familiarity with RESTful APIs and modern web services
Understanding of AI/ML concepts; hands-on experience with LLMs or AI APIs a plus
This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Passion for writing code in Java and leveraging the web as a platform, with a strong focus on reusability and componentization
Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)

Nice To Haves

Experience In using AI Productivity tools such as Claude, Windsurf, Cursor, etc is a plus or nice to have.

Responsibilities

Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
Partner with developers and product owners to understand requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
Help design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs.
Help design and implement new products and features while also enhancing the existing product suite.