Senior Engineer, Software (R5970)

Shield AI•San Mateo, CA

17h•Onsite

About The Position

Shield AI is seeking an experienced Full Stack Software Engineer to join its Shared Services Engineering team. This team is responsible for building and operating common services, SDKs, APIs, and customer-facing applications that integrate Shield's products. The goal is to reduce duplicated engineering efforts and ensure a consistent user experience across different product types. The role involves working across the entire technology stack, from web applications to backend services and product integrations. You will collaborate with product and engineering teams to identify shared needs, translate ambiguous problems into robust solutions, and manage your work from the design phase through to production operation. This is a product-focused engineering position offering significant technical ownership, where you will contribute to new capabilities, architectural decisions, and the development of secure, reliable systems for both external customers and internal engineering teams.

Requirements

4+ years of software engineering experience or equivalent practical experience.
Demonstrated technical judgment in the design and operation of full-stack applications, backend services, APIs, or distributed systems.
Systems thinking and the ability to turn recurring or ambiguous needs into coherent, reusable solutions.
Track record of owning production software from initial design through operation and continuous improvement.
Effective collaboration and communication across engineering, product, and organizational stakeholders.

Nice To Haves

Experience creating shared capabilities adopted across multiple products or engineering teams.
Depth in one or more relevant domains, such as identity and authentication, public APIs and SDKs, or OpenTelemetry and high-volume telemetry data.
Experience building modern web applications and the backend services that support them.
Experience building and operating secure, reliable software in regulated or compliance-driven environments.

Responsibilities

Design, build, and operate full-stack applications, backend services, SDKs, and APIs.
Contribute to shared authentication, telemetry integrations, the Customer Support Portal, and future public telemetry APIs.
Partner with product and engineering teams to understand shared needs and develop reusable capabilities.
Establish secure, reliable, documented, and versioned interfaces for internal engineering teams and external customers.
Own solutions through design, implementation, testing, deployment, and production support.
Contribute to technical direction through design reviews, thoughtful tradeoffs, and collaboration with other engineers.