Under the general direction of the Director of Information Technology, this role is responsible for managing, maintaining, and designing integrated campus databases and software systems. Key platforms include the Colleague Suite of Applications, Business Objects, Canvas, StarRez, Accruent’s EMS, Ad Astra, One Card, Touchnet, Office 365, Active Directory, Radix, Maxient, CampusLabs, and Akademos, among other related reporting tools. The Software Engineer & Reporting Administrator serves as a technical liaison between IT and the various academic, student services, and business departments across campus. This role requires a proactive communicator who is comfortable leading meetings, gathering requirements, and translating complex business needs into effective software and reporting solutions. The engineers ability to communicate with customers in capturing new requirements based on changing business needs and new trends in technology is essential. A defining expectation of this role is ownership. The engineer is responsible for the full lifecycle of the software they build — from initial design and development through deployment, maintenance, and long-term stewardship. This means taking accountability for the quality, reliability, and continued improvement of delivered solutions, and being the person colleagues can count on when critical work must be completed. Beyond self-directed projects, a meaningful portion of this role is reactive by nature. The engineer is expected to respond to work order tickets, troubleshoot issues as they arise, and make improvements to existing systems when things aren’t working as intended. Balancing this day-to-day responsiveness with longer-term project work is a core part of the job, and strong customer service instincts are just as important as technical ability. The ideal candidate brings both technical depth and a collaborative spirit, and is eager to grow alongside an evolving technology environment. This position will also mentor any Computer Science interns that may work in the department.
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Job Type
Full-time
Career Level
Entry Level