Software Engineer, VOD

NBCUniversal•New York, NY

1d•$105,000 - $145,000•Hybrid

About The Position

The VOD Engineering team is seeking a Software Engineer to build and support business-critical video workflows, systems, and cloud solutions. The VOD Workflows team maintains the automated media pipeline that delivers video-on-demand content to NBCUniversal’s streaming platforms. The work includes troubleshooting workflow and playback issues, configuring video, audio, and subtitle encoding for different platforms and devices, researching streaming-media technologies, and collaborating with Operations, Player, and Client teams to improve video delivery. The role involves designing, building, deploying, and supporting a resilient, scalable, and maintainable VOD workflow system. The engineer partners with Product Owners to turn requirements into technical designs and testable plans; designs software interfaces, APIs, and data contracts; and evolves agentic workflows with suitable integrations, orchestration, guardrails, observability, and human-in-the-loop controls. The position also manages cloud-based content delivery and services, primarily on AWS, and works with vendors and Media Engineering to define requirements, deploy media-processing changes, and resolve defects. This is a hybrid position requiring work from the office at least four days per week; the company may change its in-office requirements.

Requirements

Bachelor’s degree or equivalent practical experience in Computer Science, Information Technology, or a related field.
3–5 years of software development experience with streaming media, VOD or other media-processing workflows, or comparable ETL/workflow systems.
Proficiency in Go.
Experience with web technologies, digital video workflows and operations, and video technology development.
Applied experience designing and building cloud-based systems, particularly on AWS.
Strong software design skills, including system decomposition and API and data-contract design, with attention to scalability, reliability, and maintainability.
Experience with specification-driven development, translating requirements and technical designs into testable implementation plans.
Experience designing agentic workflows, including tool integration, orchestration, guardrails, observability, and human-in-the-loop controls.
Understanding of Agile and Scrum principles and ability to contribute effectively within a large development program and rapid delivery cycles.
Strong quantitative, analytical, problem-solving, debugging, and decision-making skills.
Ability to work autonomously while maintaining an open, collaborative approach.
Commitment to quality and attention to detail.
Demonstrates transparency, selflessness, and authenticity in communication and collaboration.
Interest in fostering an inclusive team culture in which engineers from diverse backgrounds can grow.

Nice To Haves

Python experience is preferred.

Responsibilities

Design, build, deploy, and support an automated, highly resilient VOD workflow system for NBCU streaming platforms, with attention to scalability, reliability, and maintainability.
Partner with Product Owners to turn requirements and models into specifications, technical designs, and testable implementation plans for premium audio and video experiences.
Design software and system interfaces, including APIs and data contracts, for a large agile program and rapid development cycles.
Design and evolve agentic workflows, including tool integration, orchestration, guardrails, observability, and human-in-the-loop controls, to improve media processing and engineering operations.
Manage and maintain cloud-based content delivery and services, primarily on AWS.
Work with vendors and the Media Engineering team to define requirements, deploy media-processing changes, and identify and resolve defects.
Troubleshoot issues in VOD workflows and during VOD playback.
Configure video, audio, and subtitle encoding for delivery across platforms and devices.
Research streaming-media technologies and innovations for potential use in the system.
Collaborate with Operations, Player, and Client teams to improve video delivery.
Continuously learn and optimize processes and ways of working, and help foster an inclusive team culture.
Work independently and collaboratively, maintaining transparency, autonomy, and commitment to quality.