Software Engineer, VOD

NBCUniversal•New York, NY

1d•$105,000 - $145,000•Hybrid

About The Position

The VOD Engineering team is seeking a Software Engineer to build and support business-critical video workflows, systems, and cloud solutions. The VOD Workflows team operates the automated media pipeline that delivers video-on-demand content to NBCUniversal’s streaming platforms. The role focuses on designing, building, deploying, and supporting resilient, scalable, and maintainable VOD systems; enabling premium audio and video experiences; and improving media processing and engineering operations through agentic workflows. The position works with Product Owners, Operations, Player and Client teams, vendors, and Media Engineering, primarily managing cloud-based content delivery and services on AWS. The position currently follows a hybrid schedule, requiring work from the office at least four days per week.

Requirements

Bachelor’s degree or equivalent practical experience in Computer Science, Information Technology, or a related field.
3–5 years of software development experience with streaming media, VOD or other media-processing workflows, or comparable ETL/workflow systems.
Proficiency in Go.
Experience with web technologies, digital video workflows and operations, and video technology development.
Applied experience designing and building cloud-based systems, particularly on AWS.
Strong software design skills, including system decomposition, API and data-contract design, scalability, reliability, and maintainability.
Experience with specification-driven development, translating requirements and technical designs into testable implementation plans.
Experience designing agentic workflows, including tool integration, orchestration, guardrails, observability, and human-in-the-loop controls.
Understanding of Agile and Scrum principles and ability to contribute effectively within a large development program and rapid delivery cycles.
Strong quantitative, analytical, problem-solving, debugging, and decision-making skills.
Ability to work autonomously while maintaining an open, collaborative approach.
Commitment to quality and attention to detail.
Interest in fostering an inclusive team culture in which engineers from diverse backgrounds can grow.
Transparency, selflessness, and authenticity in communication and collaboration.

Nice To Haves

Python experience.
Hands-on experience building AI agents and agentic workflows, including tool integration, orchestration, guardrails, observability, and human-in-the-loop controls.

Responsibilities

Design, build, deploy, and support an automated, highly resilient VOD workflow system for NBCU streaming platforms, with attention to scalability, reliability, and maintainability.
Partner with Product Owners to translate requirements and models into specifications, technical designs, and testable implementation plans for premium audio and video experiences.
Design software and system interfaces, including APIs and data contracts, for a large agile program and rapid development cycles.
Design and evolve agentic workflows, including tool integration, orchestration, guardrails, observability, and human-in-the-loop controls, to improve media processing and engineering operations.
Manage and maintain cloud-based content delivery and services, primarily on AWS.
Work with vendors and the Media Engineering team to define requirements, deploy media-processing changes, and identify and resolve defects.
Troubleshoot issues in VOD workflows and during VOD playback.
Configure video, audio, and subtitle encoding for delivery across platforms and devices.
Research technologies and innovations in the streaming media industry for use in the system.
Collaborate with Operations, Player, and Client teams to improve video delivery.
Work independently and collaboratively, communicate transparently, and deliver quality work.
Continuously learn, improve, and optimize processes and ways of working, and help foster an inclusive team culture.