Software Engineer (Salesforce)

Delta Dental•Oakland, CA

1d•Hybrid

About The Position

Delta Dental is seeking a Software Engineer to design, build, and scale enterprise-grade solutions on the Salesforce platform. The role calls for technical depth, architectural judgment, and the ability to choose low-code, no-code, or pro-code approaches based on business needs, scalability, and maintainability. The engineer will work across Salesforce core development, Sales Cloud, and Partner Portals, and may use AI-driven solutions built with leading large language model platforms. Experience with Salesforce Data Cloud, Salesforce Industries Cloud—especially Health Cloud—and Digital Insurance solutions is desirable. This is a hybrid role requiring onsite work one to two days per week in Oakland, California, or Alpharetta, Georgia. Candidates should live within approximately 50 miles of one of these locations and be prepared for an onsite interview. Visa sponsorship is not offered; candidates must be authorized to work in the United States without current or future sponsorship, including CPT, OPT, TN, or H-1B. The national base pay range is $81,265–$176,073 (Pay Grade 21). Actual pay may vary based on the candidate’s qualifications and experience, location, and internal equity.

Requirements

At least 2 years of hands-on Salesforce platform development experience, with expertise in Apex, Lightning Web Components (LWC), Salesforce Flows, and Flow Orchestration.
At least 3 years of experience with Salesforce Sales Cloud.
At least 1 year of experience with Salesforce Partner Portals or Experience Cloud.
A bachelor’s degree in Computer Science or an equivalent technical field; additional experience may be accepted in lieu of education or a degree.
Required Salesforce certifications: Salesforce Platform Developer I, Salesforce Platform Developer II, and Salesforce Administrator Certification.
Solid understanding of the Salesforce security model, role hierarchy, sharing rules, and data modeling.
Experience designing and consuming APIs and enterprise integrations.
Ability to make sound architectural decisions among low-code, no-code, and pro-code solutions.
Ability to identify key issues and explain understandable alternatives to technical and non-technical audiences.
Ability to create and maintain technical documentation supporting product testing, installation, operations, deployment, and maintenance.
Ability to present data effectively to help others understand findings.
Analytical and creative problem-solving skills for system design, development, and testing.
Ability to adhere to organizational processes and procedures, including Scrum and design artifacts.
Knowledge of Agile development methodologies.
A commitment to lifelong learning and process improvement.
Must be authorized to work in the U.S. without current or future visa sponsorship.

Nice To Haves

Experience with Salesforce Industry Clouds; Salesforce Health Cloud experience is highly preferred.
At least 1 year of experience with Revenue Cloud Advanced.
Experience with Salesforce Data Cloud.
Experience with Agentforce.
Experience with Digital Insurance platforms or insurance-domain solutions, such as policy lifecycle, underwriting, claims, or partner/producer portals.
Experience implementing AI/LLM solutions within enterprise applications.
Additional Salesforce certifications in Data Cloud, AI, Revenue Cloud, or Industries.
Experience with Salesforce DevOps tools such as Git, Copado, Gearset, or CI/CD.
Familiarity with Agile/Scrum methodologies.
Experience in regulated industries such as insurance, healthcare, or life sciences.

Responsibilities

Design, develop, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Flow Orchestration.
Select appropriate no-code, low-code, or pro-code approaches to meet functional, performance, and scalability requirements.
Build and enhance Partner Portals and Experience Cloud solutions for external users.
Develop and optimize Salesforce Sales Cloud solutions.
Implement and integrate Salesforce Data Cloud to provide unified, real-time customer insights.
Design and support Revenue Cloud Advanced solutions, including product configuration, pricing, and billing workflows.
Use Agentforce to implement AI-assisted workflows and intelligent automation.
Design, integrate, and operationalize AI-powered features using LLMs, including OpenAI and Anthropic models, for conversational interfaces, automation, summarization, and decision support.
Collaborate with architects and platform teams to integrate AI services securely and responsibly within Salesforce applications.
Design and build integrations using REST/SOAP APIs, Platform Events, and middleware tools.
Enforce best practices for security, data access, sharing, performance, and scalability.
Participate in solution design discussions, peer code reviews, and release management.
Work with product, business, and architecture teams to translate requirements into scalable technical solutions.
Mentor junior engineers and promote Salesforce development and platform governance best practices.
Support CI/CD pipelines and Salesforce DevOps processes.