Software Engineer, Platform Governance & Risk

FIS Global•Jacksonville, FL
•Hybrid

About The Position

The Platform Governance & Risk Lead connects Platform Engineering with enterprise risk and control functions, helping ensure that platform technology assets are governed appropriately throughout their lifecycle. The role focuses on governance and controls for technology assets represented in ServiceNow and works across the platform organization to create visibility, establish accountability, coordinate remediation, and make risk requirements actionable. Although the position is in an engineering job family, it is not a traditional software-development role. It combines technology governance, operational risk, analytics, stakeholder management, and program execution in a regulated enterprise environment. The position is based in Jacksonville, Florida, with a hybrid schedule of three days in the office and two virtual days. Current and future sponsorship are not available. The role's intended impact is to give platform leaders a reliable view of governance and risk posture, establish clear ownership of technology assets, make obligations and remediation actions visible, and integrate enterprise requirements into normal platform operations.

Requirements

  • Experience in technology risk, IT governance, technology controls, technology asset management, operational risk, compliance, or a closely related discipline.
  • Demonstrated experience partnering with engineering, infrastructure, cloud, platform, or enterprise technology organizations.
  • Working knowledge of ServiceNow and technology asset, configuration, or service-management environments.
  • Ability to interpret governance requirements and convert them into clear, executable actions for technical teams.
  • Strong analytical, reporting, data-management, and problem-solving skills.
  • Excellent written and verbal communication across technical and nontechnical stakeholders.
  • Ability to influence outcomes and drive accountability in a complex matrixed organization.

Nice To Haves

  • Experience in financial services or another highly regulated industry.
  • Experience building risk dashboards, control reporting, or executive governance materials.
  • Familiarity with technology asset lifecycle controls, CMDB concepts, audit evidence, issue management, and remediation governance.

Responsibilities

  • Own the operating framework that enables Platform Engineering to understand, manage, and communicate governance and control obligations associated with its technology assets.
  • Serve as the Platform Engineering liaison to relevant enterprise risk, governance, and control processes.
  • Coordinate governance and control activities for Platform Engineering assets represented in ServiceNow.
  • Establish accountable asset owners across platform pillars and drive required governance actions to completion.
  • Create clear, decision-ready views of risks, control obligations, exceptions, evidence requests, and remediation activity.
  • Establish metrics and reporting that give Platform Engineering leadership visibility into governance posture and emerging areas of concern.
  • Translate enterprise risk and control requirements into practical actions for engineering and product teams.
  • Coordinate documentation, evidence, and follow-up across technical owners, control partners, and enterprise risk stakeholders.
  • Identify recurring or systemic governance issues and drive durable improvements.
  • Escalate material risks and blockers with clear context, ownership, impact, options, and required decisions.
  • Help embed governance into the Platform Engineering operating model so controls are addressed through normal planning and delivery practices.

Benefits

  • Opportunities to innovate in fintech.
  • Tools for personal and professional growth.
  • Internal career growth opportunities.
  • Inclusive and diverse work environment.
  • Resources to invest in your community.
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