Software Engineer, Cisco Cloud Control / Catalyst Center
About The Position
This team designs and develops intuitive, secure, and accessible user experiences for AI-powered products, applying Cisco Design Thinking Principles focused on simplification, usability, and customer outcomes. We collaborate closely with product management, UX/design, data science, platform, and backend engineering teams to deliver AI-native experiences that empower users to discover, understand, trust, and act on AI-generated insights. The team is composed of skilled frontend engineers and UX professionals who foster a culture of innovation, collaboration, and continuous improvement. What excites us most is shaping the future of AI-powered interfaces that enhance customer trust and usability at scale.
Requirements
- Bachelor’s degree with 5+ years of related experience, Master’s degree with 3+ years, or PhD with 0+ years of related experience.
- Experience with React, TypeScript, design systems, frontend testing frameworks, and component-driven development.
- Experience integrating UI applications with APIs, event-driven services, analytics platforms, and AI/ML services.
- Experience building AI-native or intelligent user experiences.
- Experience in frontend software engineering, UI architecture, modern web technologies, and software development best practices.
Nice To Haves
- Experience building production-quality, accessible, and responsive user interfaces.
- Experience improving UI performance, accessibility, reliability, and product adoption through data-driven engineering.
- Knowledge of responsible AI, explainability, human-in-the-loop design, prompt safety, and AI evaluation practices.
- Working knowledge of AI-powered application patterns, including model-driven workflows, conversational interfaces, recommendations, or intelligent automation.
- Understanding of secure coding, privacy, observability, testing, and agile development practices.
Responsibilities
- Develop high-quality, maintainable, and accessible UI software for AI-powered products using modern frontend technologies and engineering practices.
- Translate complex AI capabilities into simple, intuitive, and explainable user experiences that drive adoption and trust.
- Design interfaces for AI interactions, including conversational workflows, recommendations, and human-in-the-loop controls to improve customer outcomes.
- Apply secure coding, privacy-by-design, and responsible AI practices to ensure product reliability and safety.
- Lead projects from technical design through production delivery.
- Mentor peers.
- Continuously improve product usability and business impact.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- Cisco restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
