Software Engineer, Cisco Cloud Control / Catalyst Center

Cisco•Milpitas, MI

About The Position

This team designs and develops intuitive, secure, and accessible user experiences for AI-powered products, applying Cisco Design Thinking Principles focused on simplification, usability, and customer outcomes. We collaborate closely with product management, UX/design, data science, platform, and backend engineering teams to deliver AI-native experiences that empower users to discover, understand, trust, and act on AI-generated insights. The team is composed of skilled frontend engineers and UX professionals who foster a culture of innovation, collaboration, and continuous improvement. What excites us most is shaping the future of AI-powered interfaces that enhance customer trust and usability at scale.

Requirements

Bachelor’s degree with 5+ years of related experience, Master’s degree with 3+ years, or PhD with 0+ years of related experience.
Experience with React, TypeScript, design systems, frontend testing frameworks, and component-driven development.
Experience integrating UI applications with APIs, event-driven services, analytics platforms, and AI/ML services.
Experience building AI-native or intelligent user experiences.
Experience in frontend software engineering, UI architecture, modern web technologies, and software development best practices.

Nice To Haves

Experience building production-quality, accessible, and responsive user interfaces.
Experience improving UI performance, accessibility, reliability, and product adoption through data-driven engineering.
Knowledge of responsible AI, explainability, human-in-the-loop design, prompt safety, and AI evaluation practices.
Working knowledge of AI-powered application patterns, including model-driven workflows, conversational interfaces, recommendations, or intelligent automation.
Understanding of secure coding, privacy, observability, testing, and agile development practices.

Responsibilities

Develop high-quality, maintainable, and accessible UI software for AI-powered products using modern frontend technologies and engineering practices.
Translate complex AI capabilities into simple, intuitive, and explainable user experiences that drive adoption and trust.
Design interfaces for AI interactions, including conversational workflows, recommendations, and human-in-the-loop controls to improve customer outcomes.
Apply secure coding, privacy-by-design, and responsible AI practices to ensure product reliability and safety.
Lead projects from technical design through production delivery.
Mentor peers.
Continuously improve product usability and business impact.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt employees)
flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)