Software Engineer (ServiceNow)

Applied Network Solutions Inc•Chantilly, VA

20d•Onsite

About The Position

At Applied Network Solutions (ANS), we bring together some of the most curious minds in networking and cybersecurity. ANS was founded to disrupt the status quo. For over 25 years, our team provides expertise in network, system engineering and both offensive and defensive cybersecurity operations. Our vision is for a future in which talent and customers alike come to ANS because of our reputation for delivering technical excellence, solving our nation’s toughest challenges and our ability to exceed expectations. At ANS we value the integrity of your work. We are looking for the right person to plan, analyze, design, develop, test, secure, integrate, implement, operate, and maintain the custom solutions that ANS delivers. Together, let’s ensure today is safe and tomorrow is smarter. ANS is seeking a Software Engineer to join our team in Chantilly, VA.

Requirements

TS SCI Poly
10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years.
Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.
Highly motivated.
Able to work independently with both local and geographically diverse team members.
Using effective time management skills to meet deliverable timelines.
At least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training.
Experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle.
Experience with at least one of (Agile, Scrum, SDLC).
Able to work with minimal supervision to perform complex technical tasks and work with others effectively.
Able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions.
Strong communication skills for working effectively with clients and team members.
Strong organizational skills, including attention to detail, multitasking and critical thinking skills
Skilled in working within a team environment within a professional office setting.
Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities.
Strong written and verbal communication skills.
Working knowledge of Service Now or other ITSM platforms.
Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook.
Proven experience using APIs
Proven experience with using Ansible, Python, Terraform, and PowerShell

Nice To Haves

Certification: ServiceNow Certified System Administrator.
Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco.
Experience with databases including MariaDB.

Responsibilities

Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements.
Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives.
Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs.
Design and implement integrations between ServiceNow, Cisco (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server.
Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required.
Monitor application performance and availability; build dashboards/alerts and proactively remediate issues.
Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) and applying DISA STIG/SCAP benchmarks and customer-specific requirements.
Assist in creating test, validation, and verification scripts.
Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions.
Conduct system performance analysis and tuning to optimize configurations and throughput.
Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule.
Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements.