Software Engineer
About The Position
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. AXS is seeking a Software Engineer to join our carbonhouse team in Charlotte, NC. This role will be geared toward someone with a strong interest in applied AI to help build intelligent, scalable systems. This role focuses on integrating AI capabilities into production software—bridging traditional engineering with modern machine learning and large language model (LLM) workflows. You’ll work on backend services, APIs, and data pipelines that power AI-driven features, while collaborating closely with product and design to bring those capabilities to life.
Requirements
- Strong programming experience in one or more languages (e.g., Python, JavaScript/TypeScript, PHP, Go)
- Experience building and maintaining backend systems and APIs
- Familiarity with cloud platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure
- Experience working with databases (SQL and/or NoSQL)
- Understanding of software design principles and system architecture
- Familiarity with integrating AI APIs such as OpenAI or Anthropic
- Basic understanding of: Prompt engineering
- Embeddings and vector search
- Model limitations and evaluation
Nice To Haves
- Experience building AI-powered applications in production
- Familiarity with vector databases (e.g., Pinecone, Weaviate)
- Experience with frameworks such as LangChain or LlamaIndex
- Knowledge of machine learning fundamentals (training, fine-tuning, evaluation)
- Experience with containerization (Docker) and orchestration (Kubernetes)
- Exposure to event-driven or streaming architectures
- Frontend experience (React, Next.js) is a plus but not required
Responsibilities
- Design, build, and maintain scalable backend systems and APIs
- Integrate AI/ML capabilities into applications (LLMs, embeddings, classification, etc.)
- Develop and optimize data pipelines for AI workflows
- Implement retrieval-augmented generation (RAG) and context-aware systems
- Evaluate and integrate third-party AI tools and services
- Improve system performance, reliability, and cost efficiency
- Write clean, maintainable, and well-tested code
- Collaborate with cross-functional teams to ship AI-powered features
- Contribute to architecture decisions and technical direction
Benefits
- medical, dental and vision insurance
- paid holidays
- vacation and sick time
- company paid basic life insurance
- voluntary life insurance
- parental leave
- 401k Plan (with a current employer match of 3%)
- flexible spending and health savings account options
- wellness offerings
- Opportunities for learning and leveling up through training and education reimbursement
- Access to meaningful volunteer opportunities and community engagement programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
