Software Engineer || (Authentication)

Pindrop

13h•$107,000 - $132,000•Remote

About The Position

Pindrop is hiring a Software Engineer for its Authentication team. The role helps build and operate the cloud services and infrastructure behind Passport as the platform migrates to the cloud. The engineer contributes to systems designed to be reliable, scalable, performant, and secure, working with experienced engineers and cross-functional partners. This is an individual-contributor position with ownership of well-defined projects and services, participation in technical decisions, and opportunities to develop expertise in cloud-native architecture and authentication systems. The role involves designing, building, testing, and maintaining services and workflows for Passport and Authentication, primarily using Go and Python. It includes developing and operating cloud-native services across AWS and GCP, contributing to projects from design through rollout and operational support, reviewing code and designs, investigating production issues, and improving service quality and operational practices. The engineer collaborates with software, test, research, and product teams and participates in an on-call rotation, including helping cover after-hours alerts as distributed support coverage expands.

Requirements

2–5 years of software engineering experience.
Expertise in Go (Golang).
Experience with cloud computing environments, especially AWS or GCP.
Familiarity with data structures, algorithms, and concurrency.
Knowledge of data storage technologies such as Redis and MySQL.
Knowledge of Docker and container orchestration frameworks such as Kubernetes.
Knowledge of Linux/Unix system internals.
A proven track record of providing stable and secure code in production environments.
Self-starter able to work independently within a team of engineers.
Execution-oriented approach and ability to follow guidelines to drive projects to successful completion.
Experience working closely with Product and Customer Engagement teams.
Excellent communication and precise documentation skills.
Resilience in the face of challenges, change, and ambiguity; resourcefulness, accountability, and adaptability.

Nice To Haves

Experience with AWS managed services such as S3, ElastiCache, and DynamoDB.
Experience building microservices and RESTful APIs.
Experience with CI/CD pipelines and tools such as Git, Jenkins, and Spinnaker.
Experience with infrastructure-as-code tools such as Terraform or AWS CDK.
Experience with Python.
Experience with customers and real-world use cases in Pindrop or a related security field.

Responsibilities

Design, build, test, and maintain cloud services and workflows supporting Passport and Authentication systems.
Develop applications and services primarily in Go and Python on a modern cloud-focused platform.
Develop and operate cloud-native services across AWS and GCP, including services such as Kinesis, DynamoDB, and S3.
Deliver production-ready code from design and implementation through rollout and operational support.
Apply engineering patterns and improve service reliability, scalability, performance, security, and maintainability.
Participate in technical and design discussions and evaluate tradeoffs involving reliability, latency, security, cost, complexity, and delivery timelines.
Identify technical issues and operational risks and collaborate with the team to address them.
Partner with software engineering, test engineering, research, and product teams to deliver and improve capabilities.
Participate in code and design reviews, providing constructive feedback and learning from other engineers and assigned mentors.
Investigate and resolve production issues and use operational learnings to improve monitoring, alerting, runbooks, deployments, and service quality.
Use observability tools to understand system behavior, troubleshoot issues, and reduce recurring operational problems.
Contribute to engineering practices through documentation, knowledge sharing, and collaboration.
Participate in the team's on-call rotation, including helping cover after-hours alerts as distributed support coverage expands.
Identify and evaluate new technologies and contribute to software engineering best practices.

Benefits

Competitive compensation, including equity for all employees.
Unlimited Paid Time Off (PTO).
Health and welfare plans, including an employer-provided employee-only plan.
Employer contribution to a Health Savings Account (HSA).
Vision and dental plans for employees and their families.
Employer-provided life and disability coverage, with supplemental options.
Paid parental leave equal for all parents, including birth, adoptive, and foster parents.
One year of diaper delivery for a new child.
Identity protection through Norton LifeLock.
Remote-first culture with opportunities for in-person team events.
New-hire and recurring monthly home-office allowance.
Company holidays.
Annual professional development and learning benefit.
Pick-your-own Apple MacBook Pro.
Retirement plan with competitive 401(k) match.
Wellness program including an Employee Assistance Program and 24/7 telemedicine.
Unlimited PTO, Focus Thursday, and company-wide rest days.
Wellness programming, catered lunches, happy hours, and other team activities.